How to address new FCA pricing practices

3 min read

How to address new FCA pricing practices

How to address insurance’s decreasing customer satisfaction

Onboarding affinity partners with the best-in-class experience

The destiny of call centres and the future of customer service

How Conversational Process Automation is evolving webform transactional processes

How to perform an efficient insurance Business Process Review (BPR)

The Three Main Data Challenges in the Insurance Industry

How to minimise insurance costs with lean business principles

Safeguarding the future by increasing insurance business resilience

How insurers can meet the needs of vulnerable customers with CPA and chatbots

How Conversational Process Automation and Conversational AI differ

How to avoid chatbots' failure with Conversational Process Automation

CPA + RPA: Enable self-service for customers

How to evolve conversations with customers from analogue to digital?

How to choose the right insurtech collaborator

COVID Aftermath: What's Next?

Are insurance businesses ready for AI?

How to ensure compliance in chatbot conversations

The benefits of end-to-end automation for insurance

Insurtech myths you probably believe

Streamlining clunky processes with CPA

Evolving through Straight Through Processing

How insurance’s past can inform your company’s future

Data Quality for Operational Excellence

COVID-19 and Digital Transformation

Conversational Process Automation: what is it and how is it better?

Are you innovating or transforming?

Chatbots: failure or future?

Change in customer behaviours: challenges and opportunities for insurances companies

What COVID-19 is teaching the insurance world

Why chatbots for surge and risk management?

Why selling insurance through social media remains a challenge

Social media intelligence for insurance?

How technology will transform life insurance

Coronavirus and insurance: threat or opportunity?

How to revive the dying life insurance industry

3 reasons why the life insurance industry is struggling

Spixii is growing its ecosystem

The impact of Coronavirus on Insurance

5 insurance trends that will dominate 2020

The fascinating link between Valentine’s Day and insurance

Insurers, are you ready for Brexit?

Interview with Spixii CEO, Renaud Million

Our promise to you

The values that steer Spixii’s ship

The well-kept secret behind Spixii’s name revealed

How the end of the decade felt at Spixii

Unveiling the challenges faced by brokers

Harsh winters could lead to some serious healthcare

Got a sweet tooth? Prepare for a hole in your pocket after the holidays

How can motor insurance stay in the green this brutal winter?

As car sales sputter and slow down... will motor insurance too?

INSURTECH 100 PRESS RELEASE

7 tips to ensure you return safely to your family in the winters

4 reasons why automobile accidents are higher during winter

Microinsurance for millennials: the A to Z

Revealing! The smart way to break in the microinsurance market

How to prepare for the growing demand for microinsurance?

The black and white of microinsurance

What is Microinsurance and why is it important?

The economy is slowing down: what does it mean for insurance companies?

The 3 T's of successfully capturing the millennial market

Stepping out of home: global Insurance and InsurTech trends that you must know

Looking in the crystal ball: the future of insurance in 2030

No one does it like us: 3 reasons why Spixii solutions will work for your business

Demystifying the Spixii offerings

The carefully veiled secret to customer satisfaction: digitisation

Why is customer satisfaction more than just a marketing metric?

Earn the gold star for travel insurance this summer with Spixii solutions

The secret of truly secure travel insurance in 2019: Spixii solutions

The travel insurance industry is taking off but it needs technology to fly

Stranded overseas during the holiday season? Here is how Spixii solutions can come to your rescue

How can Spixii solutions help customers with pre-existing medical conditions?

Insurance stories: what happened to an Italian and his Vespa (Part Two)

Insurance stories: what happened to an Italian and his Vespa (Part One)

Interview with Patrick Fagan, Behavioural Scientist

3 questions to ask your insurance chatbot technology provider

Building a human company: what is it like to work at Spixii?

Why helping Zurich win a British Claims Award is more than a win

Interview with Steve White and Andy Thornley, BIBA

3 ways empathy is your most undervalued asset

Highlights from the BIBA 2018 Hackathon

The future of voice for insurance

A walkthrough of the compliance tool

Brokers, how to make change happen

3 books that shaped Spixii's approach to customer development

The 5 biggest misconceptions about AI and chatbots

The 3 pillars of a successful insurance chatbot

Spixii spotlight: Renaud Million, CEO and co-founder

Highlights from the Bupa Blue Table Demo Day

Spixii spotlight: John Moore, Bupa Customer Lab

3 ways to collaborate with startups for customer-focused innovation

The Spixii effect: designing products around customer problems

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Recent Posts

How to address new FCA pricing practices

3 min read On 28 May 2021, the FCA published its Policy Statement ‘General Insurance pricing practices remedies (Feedback to CP20/19 and final rules)’...

Read more

How to address insurance’s decreasing customer satisfaction

5 min read   Customer experience and service has mostly remained a nebulous parameter in business.  While NPS is the most common metric for measuring ...

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Onboarding affinity partners with the best-in-class experience

4 min read Affinity partnerships have always been an integral part of the insurance sector. Insurers have benefited greatly from affinity partners sin...

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The destiny of call centres and the future of customer service

6 min read Today’s consumers have various options to choose from when it comes to interacting with a business. In the insurance industry, one of the m...

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