Automated insurance solutions

Benefits

Increase operational performance

Scale insurance services capabilities through automation of repetitive tasks available 24/7/365

Grow with customer insights

Gain a deeper understanding of customers behaviour with a live calculation of Net Promoter Score and analysis of feedback

Increase customer retention

Enhance the connection with brands by offering simple and personal experiences to customers

SPIXII automated insurance solutions

Align with modern digital customer expectations by providing a personal and straightforward experience. Automate your insurance services and enhance efficiency across all your insurance offerings.

SPIXII distribution solutions

Provide your customers with personal and engaging experience in buying insurance products while gaining insights on your process

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SPIXII customer service solutions

Scale operations by freeing employees from the most repetitive tasks to focus on most complex ones while delivering a superior customer experience

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SPIXII claims
solutions

Enhance customer loyalty, offer a 24/7/365 service while reducing operational costs

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The SPIXII expertise

 

Since 2016, we have been delivering award-winning customer facing insurance solutions for the distribution, customer service and claims.

Iterative approach

Once configurated, SPIXII solutions are unique and scale quickly through the SPIXII improvement framework

Strong technological support

SPIXII delivers solutions with enterprise-grade security standards with short implementation time

Insurance knowledge

The SPIXII technology has been built specifically for insurance and is supported by a team of experts in insurance and compliance

SPIXII solutions awards


 

Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

The work that we have been doing with SPIXII has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

SPIXII learns from its customer interactions and is able to offer personalised insurance products in real-time. SPIXII’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

The SPIXII team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab
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