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Spixii Conversational Process Automation (CPA)

The power of true self-serve

Spixii CPA platform enables businesses to supercharge operational productivity and agility using 24/7 online self-serve to automate high-value processes 20 times quicker than email, phone, web form and live web chat.
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Get some time back

1k processes automated / month equal 2 full-time resources

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Give immediate outcome

ROI >100% when 2,000+ processes are executed each month based

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Launch improvements weekly

10 / year is the average number of changes our clients release

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Offer superior customer experience

Better reach your customers through 365/24/7 availability. Offer a simple and personal experience while providing an elegant interface across all devices.

Explore Expert Chatbots →

Embed in your workflow

Streamline your high-value processes and make sure your conventional process is integrated into your existing ecosystem. Through the Spixii CPA platform, embed your powerful business logic to create end-to-end automation.

Explore Function Manager →
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Get meaningful insights

Access tailor reporting dashboards designed to help you measure your chatbots' performance through rich analytics. Uncover deep knowledge with detailed customer feedback and behavioural patterns analysis.

Explore Insights Hub →

Adapt to customer need

Leverage the insights collected through the Spixii CPA platform to continuously improve your customer-facing processes, your chatbots, your operational processes and meet your customers' raising expectation.

Explore Conversation Builder →
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Benefits
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Instant automation

Unlock rapid solution deployment through Spixii CPA platform with an average time of 4 weeks

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Higher ROI

Ensure rapid return on investment with an increase in conversation rate for purchase journey and time save for claims and self-service

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Superior customer experience

Delight, retain and acquire new customers through a smooth conversational experience

Trusted by customer-centric leaders


 

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Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

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The work that we have been doing with Spixii has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

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Spixii learns from its customer interactions and is able to offer personalised insurance products in real-time. Spixii’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

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The Spixii team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab

In the press

  • Insurance Times logo
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  • The Memo logo
  • Tech World logo
  • Alphr.com logo
  • Digital Insurance logo
  • Coverager logo
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Start a conversation

Discuss with Spixii team about your business needs and discover how Spixii CPA Platform can accommodate them.

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What is Spixii?
Spixii is a Conversational Process Automation platform enabling businesses to offer 24/7 self-serve to their customers. Combining expert chatbots, business process modelling and integration to core systems, businesses benefit from fewer inbound calls and improved productivity and resilience of their operations. Spixii is recognised among the “Cool Vendors in Insurance” by Gartner and is certified ISO 27 001.
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