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Conversational Process Automation

Spixii is the ultimate platform for insurance that translates customer-facing processes into simple conversations.

Better reach your customers through chatbots

Optimise your customer digital journey. Offer a simple and personal experience while providing an elegant interface across all the devices.

Gain insights and iterate

Spixii delivers customer feedback and behavioural patterns analysis. These insights will allow you to improve your chatbot service as well as your business internal processes.

Align with your customer expectations

Beyond technology, Spixii helps you find the balance between your business goals and end-user needs through insurance-specific consultancy capabilities.

Benefits

Accelerate digitalisation & automation

Improve your processes with structured data and business insights. With robust data and governance, Spixii Platform is agile and can be deployed in days

Increase operational performance

Increase conversion rate and policy value sales thanks to Spixii Quote & Buy while saving time and expenses with Spixii Claims, Customer Service and Policy Administration

Enhance customer retention

Delight your customers with simple and meaningful conversations with your brand, they will become more loyal to your services

Spixii solutions recognitions


 

Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

The work that we have been doing with Spixii has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

Spixii learns from its customer interactions and is able to offer personalised insurance products in real-time. Spixii’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

The Spixii team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab
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In the press

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What is Spixii?
Spixii conversational robots execute quote & buy, insurance policy management and claims processes. Conversational Process Automation (CPA) gives the scalability and resilience missing to call centres and web live chats. It also keeps the dialogue with the end user which sadly disappears with web-forms. Spixii advanced analytics enable continuous improvement of the customer experience and operational performance.
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