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Spixii Conversational Process Automation (CPA)

Powerful true self-service

Spixii CPA platform enables businesses to supercharge operational productivity and agility using 24/7 online self-service to automate high-value processes 20 times quicker than email, phone, web form and live web chat.
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Get some time back

1k processes automated / month equal 2 full-time resources

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Give immediate outcome

ROI >100% when 2,000+ processes are executed each month

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Launch improvements weekly

10 / year is the average number of changes our clients release

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Offer superior customer experience

Better reach your customers through 365/24/7 availability. Offer a simple and personal experience while providing an intuitive interface across all devices.

Explore Expert Chatbots →

Model your business process

Build customer journeys by modeling your business process and the conversational self-service simultaneously using the low-code interface of the Spixii CPA platform. Through the function manager module, embed your powerful business logic to create end-to-end automation.

Explore Function Manager →
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Get one step ahead with meaningful insights

Access unique reporting dashboards designed to help you measure the interactions of your customers through rich analytics. Gain specific knowledge with detailed customer feedback and behavioural patterns analysis.

Explore Insights Hub →

Adapt seamlessly to changing needs

Leverage the insights collected through the Spixii CPA platform to continuously improve your conversational self-service to meet your customers' rising expectations.

Explore Conversation Builder →
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Benefits
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Rapid implementation

Unlock rapid solution deployment with our delivery expertise and go live within 4 weeks

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Measurable ROI

Track a clear return on investment by increasing the automation ratio of your conversational self-service

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Superior customer experience

Delight, retain and acquire new customers through an intuitive and quick conversational experience

Trusted by customer-centric leaders


 

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Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

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The work that we have been doing with Spixii has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

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Spixii learns from its customer interactions and is able to offer personalised insurance products in real-time. Spixii’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

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The Spixii team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab

In the press

  • Insurance Times logo
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  • The Memo logo
  • Tech World logo
  • Alphr.com logo
  • Digital Insurance logo
  • Coverager logo
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Start the conversation

Discuss your business needs with the Spixii team and discover how the Spixii CPA Platform can accommodate them.

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High-value Processes

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What is Spixii?
Spixii is a Conversational Process Automation platform enabling businesses to offer 24/7 self-service to their customers. Combining expert chatbots, business process modelling and integration to core systems, businesses benefit from fewer inbound calls and improved productivity and resilience of their operations. Spixii is recognised among the “Cool Vendors in Insurance” by Gartner and is certified ISO 27 001:2022.
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