Chatbots and beyond

Spixii designs, builds and maintains automated insurance solutions for distribution, customer service and claims.

Better reach your customers through chatbots

Optimise your customer digital journey. Offer a simple and personal experience while providing an elegant interface across all the devices.

Gain insights and iterate

Spixii delivers customer feedback and behavioural patterns analysis. These insights will allow you to improve your chatbot service as well as your business internal processes.

Align with your customer expectations

Beyond technology, Spixii helps you find the balance between your business goals and end-user needs through insurance-specific consultancy capabilities.

Benefits

Increase operational performance

Scale insurance services capabilities through automation of repetitive tasks available 24/7/365

Increase NPS

With an average NPS of 60%, our chatbots play a key role in increasing customer satisfaction levels 

Enhance customer retention

Enhance the connection with brands by offering simple and personal experiences to customers

Spixii solutions recognitions



 

Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

The work that we have been doing with SPIXII has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

SPIXII learns from its customer interactions and is able to offer personalised insurance products in real-time. SPIXII’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

The SPIXII team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab