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Spixii Conversational Process Automation (CPA)

Simplify and automate customer interactions

Spixii is the ultimate platform for insurance that translates customer-facing processes into simple conversations.
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Offer superior customer experience

Better reach your customers through 365/24/7 chatbots. Offer a simple and personal experience while providing an elegant interface across all the devices.

Embed in your workflow

Streamline your customer-facing processes and make sure your chatbot is integrated into your existing ecosystem. Through the Spixii CPA platform, connect your chatbot with insurance and automation platforms or on-premises applications.
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Dashboard with granular conversational chatbot analytics

Get meaningful insights

Access tailor dashboards designed to help you measure your chatbots' performance through rich analytics. Uncover deep knowledge with detailed customer feedback and behavioural patterns analysis.

Adapt to customer need

Leverage the insights collected through the Spixii CPA platform to continuously improve your customer-facing processes, your chatbots, your operational processes and meet your customers' raising expectation.
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Benefits
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Instant automation

Unlock rapid solution deployment through Spixii CPA platform with an average time of 4 weeks

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Higher ROI

Ensure rapid return on investment with an increase in conversation rate for purchase journey and time save for claims and self-service

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Superior customer experience

Delight, retain and acquire new customers through a smooth conversational experience

Trusted by customer-centric leaders


 

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Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

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The work that we have been doing with Spixii has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

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Spixii learns from its customer interactions and is able to offer personalised insurance products in real-time. Spixii’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

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The Spixii team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab
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Start a conversation

Talk to Spixii bot to enquire about Spixii insurance solutions.
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What is Spixii?
Spixii conversational robots execute quote & buy, insurance policy management and claims processes. Conversational Process Automation (CPA) gives the scalability and resilience missing to call centres and web live chats. It also keeps the dialogue with the end user which sadly disappears with web-forms. Spixii advanced analytics enable continuous improvement of the customer experience and operational performance.
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