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Spixii Conversational Process Automation (CPA)

Simplify and automate customer interactions

Spixii is the ultimate platform for insurance that translates customer-facing processes into simple conversations.
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Better reach your customers through chatbots

Optimise your customer digital journey. Offer a simple and personal experience while providing an elegant interface across all the devices.

Gain insights and iterate

Spixii delivers customer feedback and behavioural patterns analysis. These insights will allow you to improve your chatbot service as well as your business internal processes.
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Align with your customer expectations

Beyond technology, Spixii helps you find the balance between your business goals and end-user needs through insurance-specific consultancy capabilities.

Benefits
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Instant automation

Unlock rapid solution deployment through Spixii CPA platform with an average time of 4 weeks

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Higher ROI

Ensure rapid return on investment with an increase in conversation rate for purchase journey and time save for claims and self-service

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Superior customer experience

Delight, retain and acquire new customers through a smooth conversational experience

Trusted by customer-centric leaders


 

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Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

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The work that we have been doing with Spixii has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

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Spixii learns from its customer interactions and is able to offer personalised insurance products in real-time. Spixii’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

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The Spixii team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab
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Start a conversation

Talk to Spixii bot to enquire about Spixii insurance solutions.
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What is Spixii?
Spixii conversational robots execute quote & buy, insurance policy management and claims processes. Conversational Process Automation (CPA) gives the scalability and resilience missing to call centres and web live chats. It also keeps the dialogue with the end user which sadly disappears with web-forms. Spixii advanced analytics enable continuous improvement of the customer experience and operational performance.
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