Insurance exists to protect people, so why is it so complicated?
A lack of transparency is resulting in frustrating customer service, low conversion rates and high customer acquisition costs.
Connect with your customers in a way that feels as personal and accessible as text messaging. Proven to improve conversion rates and enhance customer loyalty, chatbot technology signals a new era of personalised insurance.
Digital transformation is a challenge, but an exciting one. We are here to help.
Make your digital customer journey smooth and seamless. Unprecedented behavioural insights and a focus on customer-centric design combine to delight your customers.
John Moore, Bupa Customer Lab
John Cusano, Accenture
James Oughton, Bupa Customer Lab
Tim Richards, Zurich