Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking
Tim Richards, Zurich
The work that we have been doing with Spixii has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better
John Moore, Bupa Customer Lab
Spixii learns from its customer interactions and is able to offer personalised insurance products in real-time. Spixii’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant
John Cusano, Accenture
The Spixii team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate
James Oughton, Bupa Customer Lab
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Spixii conversational robots execute quote & buy, insurance policy management and claims processes. Conversational Process Automation (CPA) gives the scalability and resilience missing to call centres and web live chats. It also keeps the dialogue with the end user which sadly disappears with web-forms. Spixii advanced analytics enable continuous improvement of the customer experience and operational performance.