Grow with the Spixii Conversational Process Platform (CPA)

The Spixii Conversational Process Platform provides a secure and scalable framework to deliver superior customer experience while improving the resilience and performance of business operations.

A platform designed to deliver continuous improvement

number_1

Identify

Leverage our expertise to spot the opportunities to delight your customers while reaping the benefits of improving the performance of critical processes

number_2

Configure

Designed specifically for rapid, robust and scalable deployment, the Spixii intelligent chatbots can go-live within days and can have impactful capabilities when coupled with the Spixii connectivity hub

number_3

Measure

Give meaning to the data thanks to the Spixii advanced analytics module which can send you the raw data or update a dedicated dashboard

number_4

Improve

Complete the continuous improvement cycle with a set of focused actions suggested by the Spixii business insights which summarise the key empirical learnings in a digestible report for your teams

Why Spixii CPA Platform

Insurance specific

The Spixii platform is suited for P&C, Life and Pensions line of businesses from quote & buy, policy administration to claims

Iteration friendly

The Spixii platform is designed to enhance chatbots performance by collecting empirical data from the users and adapting to their evolving needs

Robust and Compliant

The Spixii platform was built in accordance with the GDPR ensuring data privacy, data sensitivity and compliance

conversational-process-automation-1

Unique full-service Saas

Full-service

Spixii CPA platform is designed for insurance and financial services. It can be configured by our team or consulting partners from design and branding to monitoring and support.

Transportable

The Spixii platform is cloud-native and can be enabled by the cloud provider of your choice. Using container technology, on-premises deployment is possible.

Stateless architecture

We base our system on the most reliable, scalable and secure architecture to create a stable and safe bridge between customers and your legacy system. All personal data are flowing straight to the protected central vault.

Safe & Robust

Spixii intelligent chatbots are secure with bank-level encrypted communication channels for both front-end and back-end integrations. At the core of the architecture, the conversational data are processed by Oracle Database technology.

Features

Efficient deployment

Equipped with insurance-specific templates, Spixii Intelligent Chabots can be deployed in days. For end-to-end automation, integration to legacy systems via the Spixii Connectivity Hub can take a few weeks rather than months. All deliveries can be 100% online.

Multiple integrations

Spixii CPA Platform, when fully integrated through the Connectivity Hub allows to integrate with rating engines and policy systems. On top of this it also connects with email systems, Customer Relationship Management tools and multiple APIs.

Logic rules

Spixii CPA Platform features by default coded logic for most of the rules used in the insurance market and can accommodate your specific requirements in a modular and robust way.

Spixii certifications

Spixii is ISO certified

ISO 27001 Information Security Management is the most recognised certification for Information Security Management with a key focus on security and data.

Data protection

Spixii's processing of personal data complies with the GDPR and IDD requirements and is in line with the accountability principle.

High-security standards

Our mission is to provide you with a safe, secure service - always. An awareness of data privacy, distribution directives and technical knowledge allow us to operate in the regulated insurance industry.

Start a conversation

Talk to Spixii bot to enquire about Spixii insurance solutions.