Provide your customers with personal and engaging experience in buying insurance products by bringing empathy and adding the personal touch
Enable end-to-end automation from the conversations with customers to the back-end systems validating the completion of the transactions
Organise the structured and unstructured data, pre-process it with a dedicated data cleaner and generate specific conversational analytics based on Spixii proprietary language
Provide critical business functions with easily digestible intelligence reports and suggestions to improve the chatbots and their related processes
Leverage our expertise to spot the opportunities to delight your customers while reaping the benefits of improving the performance of critical processes
Designed specifically for rapid, robust and scalable deployment, the Spixii intelligent chatbots can go-live within days and can have impactful capabilities when coupled with the Spixii connectivity hub
Give meaning to the data thanks to the Spixii advanced analytics module which can send you the raw data or update a dedicated dashboard
Complete the continuous improvement cycle with a set of focused actions suggested by the Spixii business insights which summarise the key empirical learnings in a digestible report for your teams
The Spixii platform is suited for P&C, Life and Pensions line of businesses from quote & buy, policy administration to claims
The Spixii platform is designed to enhance chatbots performance by collecting empirical data from the users and adapting to their evolving needs
The Spixii platform was built in accordance with the GDPR ensuring data privacy, data sensitivity and compliance
Equipped with insurance-specific templates, Spixii Intelligent Chabots can be deployed in days. For end-to-end automation, integration to legacy systems via the Spixii Connectivity Hub can take a few weeks rather than months. All deliveries can be 100% online.
Spixii CPA Platform, when fully integrated through the Connectivity Hub allows to integrate with rating engines and policy systems. On top of this it also connects with email systems, Customer Relationship Management tools and multiple APIs.
Spixii CPA Platform features by default coded logic for most of the rules used in the insurance market and can accommodate your specific requirements in a modular and robust way.
Increase revenue and customer satisfaction by offering the most comprehensive, flexible and personal customer journey for non-advised yet guided insurance sale
Bring in automation by providing your customers with self-serve capabilities from renewals, mid-term adjustments and premium collection
Award-winning solution, Spixii Claim provide an immediate response to your customers 24/7/365, straight-through processing capabilities and ability for your processes to absorb surges
The Spixii Customer Service is a modular solution designed to reduce the number of incoming queries for your call centres by completing your customer's queries online directly
