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Spixii Conversational Builder

Design business processes and user journeys together in one unified flow using a flexible, intuitive low-code interface. Go live with a 100% accurate self-service. 

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spixii conversational process automation platform build module

Create meaningful experiences

Turn conversations into outcomes, not just answers, so customers can move forward faster. Using an intuitive low-code interface, you can quickly design and launch guided flows that drive action.

With built-in commenting and version control, the platform is tailored for the highly regulated industries.
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Graphical interface

Create and manage rich conversational flows without a single line of code.

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Seamless integration

Connect your conversational process across policy, claims, and core business systems using APIs.

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Compliant & secure

Go live with a compliant & secure foundation that protects data privacy and sensitivity.

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Orchestrate conversation flows

Through a sleek, intuitive graphical interface, conversational processes can be built in just minutes with powerful point-and-click interactions, including:

  • Messages and buttons
  • Medias
  • Tables

Power better UX

Spixii smart assets elevate the end-customer self-service experience with dynamic, rule-based content for their high-value requests.

The self-service chatbot can trigger intelligent actions based on flexible logic defined within the platform. Smart assets include:

  • Dynamic date selection
  • Smart dropdown list
  • Medias upload
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Start your journey

Is your organisation leveraging automation for high-value queries?

Start enhancing your customer service operations by enabling 24/7 conversational self-service for key processes.

Unlock and demonstrate business value quickly, with minimal effort.
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Built-in version control for compliance

Spixii provides a flexible versioning system designed for regulated workflows, making it easy to manage, approve, and deploy changes safely.

  • Create new versions for major changes in flows and content
  • Track approvals and maintain full audit trails for compliance
  • Promote updates safely from development to production for release control

 

 

Ready-made templates

Spixii expert chatbots include ready-made templates designed for core industry processes, helping teams launch faster while staying fully compliant and adaptable.

 

  • Pre-designed templates for regulated businesses across the product lifecycle
  • Fully customisable conversation flows, copy, and tone of voice
  • Configurable validation rules, business logic, and system integrations
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Cross-team collaboration

Spixii enables structured collaboration across teams to quickly and safely review, comment on, and approve changes to customer-facing processes.

  • Role-based access for digital, marketing, compliance, and IT teams
  • Commenting system to suggest and review changes in context
  • Integrated versioning and staging to safely track and deploy updates

Build with advanced features
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Staging mechanism

Spixii CPA Platform offers a solid, bulletproof promotion mechanism by managing releases across all environments.
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Role-based access control

Access to the Spixii CPA Platform can be managed through a flexible control module that allows configuring permissions for each role.
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Flexible variables

Variables can be created from scratch to capture customer data, reuse it in formulas, and validate it before passing it to downstream systems.
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Development tools

More advanced features are available to technical profiles, including HTML and Python for code editing, functions building.

Explore the other Spixii Platform modules
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Function Manager

Assign logic to your chatbot and connect it with your system leveraging Spixii smart functions or creating your own directly from the platform

Find out more →

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Intelligent Chatbots

Offer a unique experience by customising the look and feel of your chatbot and aligning it with your brand guidelines

Find out more →

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Insights Hub

Get data-driven insights over your chatbot performance and acquire customer knowledge through behavioural analysis

Find out more →

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  • Gartner logo
  • Celent logo
  • Cognizant logo
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Start the conversation

Discuss your business needs with us, and let's share experiences.

Explore how Spixii CPA Platform accelerates automation of high-value processes.

 

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Regulated Processes

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What is Spixii?
Spixii is a Conversational Process Automation platform enabling regulated businesses to offer 24/7 self-service, 100% compliant. Focused on high-value processes that can't be automated using web forms or GenAI, Spixii bridges this gap with a unique platform designed with an expert systems approach. Spixii is recognised by Gartner and Forrester and is certified ISO 27 001:2022 for information security and management.
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