Spixii Conversation Builder

Easily create personal and engaging chatbot conversations in a few clicks through a flexible and intuitive low-code interface.

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spixii conversational process automation platform build module

Create conversational experiences in a few clicks

Spixii Conversation Builder allows to quickly create conversation flows through an intuitive low-code interface.

Equipped with pre-built insurance conversation templates, commenting and versioning systems, this module is specifically designed for the highly-regulated insurance industry and provides for smooth process management centred on the collaboration within different business departments (e.g. marketing, compliance, IT).

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Low-code interface

Create and manage rich conversational flows without a single line of code

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High connectivity

Spixii Conversation Builder supports meaningful connections with Automation and Insurance platforms or on-premises applications

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Bank-level security standards

Spixii CPA Platform is built for insurance and ensures data privacy, data sensitivity and compliance

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Easily manage conversation flows

Through a sleek and intuitive graphical interface, chatbot conversations can be created in a few minutes. The Conversation Builder module doesn't require any development skills and removes any complexity behind chatbot technology.

Chatbot elements can be created through a point-and-click interaction. These include:

  • Messages
  • Buttons
  • Emoji and icons
  • Images
  • Videos
  • Tables

Enhance user experience with smart assets

Spixii smart assets bring the chatbot end-customer experience to the next level with dynamic and rule-based content.

When added to a basic conversation, the chatbot is able to perform smart actions according to flexible logics defined through the platform. Among the smart assets:

  • Datepickers
  • Dropdown list selection
  • Media upload (images, videos and documents)
  • Advanced user input validation (e.g. email address)
  • Device optimisation

Start your journey

Is your organisation leveraging automation for high-value queries?

Take the first step to boost your customer service operations by augmenting the execution of a high-value process with 24/7 conversational self-service.

Demonstrate potential business value with low effort.

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Keep track of changes with version control

Designed with the strict insurance compliance approval process in mind, Spixii CPA Platform provides a dedicated and flexible versioning system.

For every project, a new version can be created each time there are major changes in the conversational flow and in the copy.

Combined with a staging mechanism from UAT to Production, Spixii version control allows compliance departments to track their approval and audit changes while simplifying the release to Production for IT departments.

Leverage Spixii pre-built insurance templates

Spixii Intelligent Chatbots are specifically designed for the insurance industry.

The insurance standard patterns are available through pre-built conversational templates divided per line of business (P&C, Life and Pensions) and per process (Quote & Buy, Claims, Policy Administration, Customer Service).

All templates are fully customisable according to business needs:

  • Copy & tone of voice
  • Conversation flow
  • Validation & business rules
  • Functions & connection with other systems
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Review and suggest changes through a commenting system

To create and maintain every customer-facing process, different teams and departments are involved, especially for the insurance industry.

Spixii commenting system allows to bring multiple teams on the same page and give dedicated access to the platform according to the role. The interaction between digital, marketing, compliance and IT teams can be managed through a flexible system to help to suggest, review and make chatbot changes at the speed of light.

Combined with a solid versioning and staging mechanism, all changes can be tracked and securely promoted to Production.

Scale with advanced features


Staging mechanism

Spixii CPA Platform offers a solid and bulletproof promotion mechanism through the adoption of UAT and Promotion environments.


Role-based access control

Access to Spixii CPA Platform can be managed through a flexible control module that allows configuring permissions for each role.


Flexible variables

Variables can be created from scratch to allow the storing of desired customer data. All personal data are flowing straight to the protected central vault.


Development tools

More advanced features are available to technical profiles including HTML code editing, functions and metrics management.

Explore the other Spixii Platform modules

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Function Manager

Assign logic to your chatbot and connect it with your system leveraging Spixii smart functions or creating your own directly from the platform

Find out more →

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Intelligent Chatbots

Offer a unique experience by customising the look and feel of your chatbot and aligning it with your brand guidelines

Find out more →

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Insights Hub

Get data-driven insights over your chatbot performance and acquire customer knowledge through behavioural analysis

Find out more →

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Start the conversation

Discuss your business needs with the Spixii team and discover how the Spixii CPA Platform can accommodate them.