--- title: Media Coverage | Spixii description: A list of articles from the insurance and technology industry featuring Spixii. --- ![outline_person_white_24dp](https://www.spixii.com/hs-fs/hubfs/outline_person_white_24dp.png?width=17&height=17&name=outline_person_white_24dp.png "outline_person_white_24dp") [**LOG IN** ](https://ue.prod.app.spixii.ai/cxd/web/#/workspace) CONTACT US [**CONTACT US** ](https://www.spixii.com/contact-us?hsLang=en-gb) [**SUBSCRIBE TO NEWSLETTER** ](https://www.spixii.com/subscribe-newsletter?hsLang=en-gb) [**GET WHITE PAPER** ](https://www.spixii.com/white-paper?hsLang=en-gb) [**GET eBOOK** ](https://www.spixii.com/ebook?hsLang=en-gb) [![](https://www.spixii.com/hubfs/Assets_Mar2018/logo_white.svg)](https://www.spixii.com?hsLang=en-gb) [**GET STARTED** ](https://www.spixii.com/get-a-demo?hsLang=en-gb) # **Spixii media coverage** Since the early days, Spixii has been the talk of the town, quoted in the most authoritative insurance and insurtech companies' articles. ## **Latest media coverage** ![cision-logo-min](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/cision-logo-min.jpg?width=200&height=59&name=cision-logo-min.jpg "cision-logo-min") ### Global Chatbot Market (2020 to 2026) **April 1, 2021 | Cision PR Newswire** Rise in Demand for AI-Based Chatbots to Deliver Enhanced Customer Experience Presents Opportunities. [ View article ](https://www.prnewswire.com/news-releases/global-chatbot-market-2020-to-2026---rise-in-demand-for-ai-based-chatbots-to-deliver-enhanced-customer-experience-presents-opportunities-301260513.html) ![techmoran logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/techmoran%20logo.png?width=218&height=139&name=techmoran%20logo.png "techmoran logo") ### The Impact of Artificial Intelligence And Machine Learning In The Insurance Sector **April 1, 2021 | Techmoran** Insurance companies see digital transformation as crucial to future survival and growth. Customer experience through personalization and automation is the external manifestation of this transformation. [ View article ](https://techmoran.com/2021/03/30/the-impact-of-artificial-intelligence-and-machine-learning-in-the-insurance-sector/) ![Insurance Though Leadership logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Insurance%20Though%20Leadership%20logo.jpg?width=200&height=200&name=Insurance%20Though%20Leadership%20logo.jpg "Insurance Though Leadership logo") ### Why CX Must Trump Efficiency **February 14, 2021 | Insurance Thought Leadership** Companies talk about improving customer experience but focus too much on saving money. Customer process automation does both. [ View article ](https://www.insurancethoughtleadership.com/why-cx-must-trump-efficiency/) ![itij-logo-min](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/itij-logo-min.png?width=200&height=150&name=itij-logo-min.png "itij-logo-min") ### The Art of Communication for Travel Insurers **February 2021 | International Travel & Health Insurance Journal** In a world where communication is constant, instantaneous, and omnipresent, do travel insurers have any excuse for getting bad press when it comes to communicating with customers? Sarah Watson looks at why communication is more important than ever [ View article ](https://www.itij.com/latest/long-read/art-communication-travel-insurers) ![Insurance Though Leadership logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Insurance%20Though%20Leadership%20logo.jpg?width=200&height=200&name=Insurance%20Though%20Leadership%20logo.jpg "Insurance Though Leadership logo") ### Chatbot, Your Time Is Now! **January 31, 2021 | Insurance Thought Leadership** Newly enfranchised consumers want to stay empowered, and chatbots have been around for a while, so could this be their moment? [ View article ](https://www.insurancethoughtleadership.com/chatbot-your-time-is-now/) ![Gen Re logo](https://www.spixii.com/hs-fs/hubfs/GenRe/genre-logo.png?width=200&height=105&name=genre-logo.png "Gen Re logo") ### Chatbot, Your Time Is Now! **January 26, 2021 | Gen Re** Utilising Technology to Connect With Customers [ View article ](https://www.genre.com/knowledge/blog/chatbot-your-time-is-now-utilising-technology-to-connect-with-customers-en.html) ![Forbes logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/0828_forbes-logo_650x455.jpg?width=200&height=140&name=0828_forbes-logo_650x455.jpg "Forbes logo") ### A List Of Fintech Firms Providing Free Technology During The Coronavirus Crisis **March 23, 2020 | Forbes** To help banks help their customers through these trying times, many fintech providers are extending free, discounted, or accelerated deployment offers to financial institutions. [ View article ](https://www.forbes.com/sites/ronshevlin/2020/03/23/a-list-of-fintech-firms-providing-free-technology-to-banks-during-the-coronavirus-crisis/?sh=672803c1b5ec) ![Insurtech channel logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/5c72b9ca2d05ce4075987dce_Green%20Channel.png?width=200&height=45&name=5c72b9ca2d05ce4075987dce_Green%20Channel.png "Insurtech channel logo") ### The Insurance and Insurtech Market in the UK **June 26, 2019 | Insurtech channel** If you’ve ever wondered why some English insurers have such interesting names (Scottish Widows, we’re looking at you), it’s worth it to go back to the beginning, and by ‘the beginning’ we mean the beginning of insurance as we know it today. View article ![itij-logo-min](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/itij-logo-min.png?width=200&height=150&name=itij-logo-min.png "itij-logo-min") ### Chatbots and the customer journey **May 2019 | International Travel & Health Insurance Journal** If you’ve ever wondered why some English insurers have such interesting names (Scottish Widows, we’re looking at you), it’s worth it to go back to the beginning, and by ‘the beginning’ we mean the beginning of insurance as we know it today. [ View article ](https://www.itij.com/latest/long-read/chatbots-and-customer-journey) ![itij-logo-min](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/itij-logo-min.png?width=200&height=150&name=itij-logo-min.png "itij-logo-min") ### The benefits of digital claims **May 2019 | International Travel & Health Insurance Journal** What are the benefits to travel insurers of implementing digital claims – and are they ready to make the transition to fully embrace the realms of new technology? Lauren Haigh spoke to industry experts to find out. [ View article ](https://www.itij.com/latest/long-read/benefits-digital-claims) ![insurance-age-min](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/insurance-age-min.jpg?width=200&height=37&name=insurance-age-min.jpg "insurance-age-min") ### Meet the Techies: Spixii’s Renaud Million **May 25, 2018 | Insurance Age** The CEO explains how Spixii is using chatbots to develop the insurance sector. [ View article ](https://www.insuranceage.co.uk/technology/3423231/meet-the-techies-spixiis-renaud-million) ![FinTech Talents Logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/FinTECHTalents_logo-7-scaled.jpg?width=200&height=32&name=FinTECHTalents_logo-7-scaled.jpg "FinTech Talents Logo") ### AI and ethics: transparency in insurance **March 12, 2018 | FinTech talents** Spixii explores the three features the insurance industry must consider to ensure AI better protects individuals and restores the trust to relationships between insurance companies and their customers. [ View article ](https://www.fintechtalents.com/ai-and-ethics-transparency-in-insurance/) ![Insurance Though Leadership logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Insurance%20Though%20Leadership%20logo.jpg?width=200&height=200&name=Insurance%20Though%20Leadership%20logo.jpg "Insurance Though Leadership logo") ### Key Insurtech Trends to Watch **March 06, 2018 | Insurance Thought Leadership** While most insurtech investment is still coming from nontraditional players, there has been a surge by insurers over the past two years. [ View article ](https://www.insurancethoughtleadership.com/key-insurtech-trends-to-watch/) ![FinTech Talents Logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/FinTECHTalents_logo-7-scaled.jpg?width=200&height=32&name=FinTECHTalents_logo-7-scaled.jpg "FinTech Talents Logo") ### AI and ethics: the ultimate Faustian bargain? **February 07, 2018 | FinTech talents** Award-winning insurtech company, Spixii discusses AI and its potential ethical problems in risk modelling. [ View article ](https://www.fintechtalents.com/ai-and-ethics-the-ultimate-faustian-bargain/) ![Insurance Though Leadership logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Insurance%20Though%20Leadership%20logo.jpg?width=200&height=200&name=Insurance%20Though%20Leadership%20logo.jpg "Insurance Though Leadership logo") ### Insurtechs: 10 Super Agents, Power Brokers **September 25, 2017 | Insurance Thought Leadership** Combining robo-adviser systems with human agents delivers better conversations and higher satisfaction. [ View article ](https://www.insurancethoughtleadership.com/insurtechs-10-super-agents-power-brokers/) ![Insurance Though Leadership logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Insurance%20Though%20Leadership%20logo.jpg?width=200&height=200&name=Insurance%20Though%20Leadership%20logo.jpg "Insurance Though Leadership logo") ### Key Trends in Innovation **June 08, 2017 | Insurance Thought Leadership** Why can’t insurance work in the same way as Amazon, easy, seamless, one-click, no hassle, managed through your mobile and regular updates? [ View article ](https://www.insurancethoughtleadership.com/key-trends-in-innovation-part-3/) ![Claims-Journal Logo-min](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Claims-Journal%20Logo-min.png?width=200&height=94&name=Claims-Journal%20Logo-min.png "Claims-Journal Logo-min") ### Move Over Adjusters and Underwriters, the Bots Are Coming **June 06, 2017 | Insurance Thought Leadership** As more bots handle claims and perform underwriting tasks, should human employees be concerned? Industry experts say there’s no need to worry. [ View article ](https://www.claimsjournal.com/news/international/2017/06/06/278804.htm) ![Chatbots Magazine](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Chatbots%20Magazine.jpg?width=200&height=52&name=Chatbots%20Magazine.jpg "Chatbots Magazine") ### Claims Management: Please Make Things Easier **March 30, 2017 | Chatbots Magazine** Give Me A Bot To Talk To! [ View article ](https://chatbotsmagazine.com/claims-management-please-give-a-bot-to-interact-the-with-2d20becee719) ![The Digital Insurer Logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/The%20Digital%20Insurer%20Logo.png?width=200&height=79&name=The%20Digital%20Insurer%20Logo.png "The Digital Insurer Logo") ### Is “AI enabled Insurance” the answer for customer engagement and convenience? **The Digital Insurer** If you want to get a sense of the art of the possible, go to China. Look at WeChat and how it is integrated into people’s daily lives and bustling ecosystem of eCommerce players. [ View article ](https://www.the-digital-insurer.com/blog/insurtech-is-ai-enabled-insurance-the-answer-for-customer-engagement-and-convenience/) ![WNS Logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/WNS%20Logo.png?width=200&height=100&name=WNS%20Logo.png "WNS Logo") ### Top 5 Trends in the Insurance Industry **WNS** The global insurance market is experiencing a transformation to ‘digital-first’ business models that can unlock new value worth billions of dollars. [ View article ](https://www.wns.com/insights/articles/articledetail/590/top-5-trends-in-the-insurance-industry) ![The Digital Insurer Logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/The%20Digital%20Insurer%20Logo.png?width=200&height=79&name=The%20Digital%20Insurer%20Logo.png "The Digital Insurer Logo") ### Chatbot & The Rise of the Automated Insurance Agent **The Digital Insurer** A couple of months ago I was at a London insurance market meeting. It was mostly attended by brokers and underwriters and the subject was the London TOM. [ View article ](https://www.the-digital-insurer.com/blog/insurtech-the-rise-of-the-automated-insurance-agent-aka-the-insurtech-chatbot/) ![Financial Times Logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Financial%20Times%20Logo.png?width=200&height=253&name=Financial%20Times%20Logo.png "Financial Times Logo") ### Ten fintech start-ups that are causing a stir in insurance **October 03, 2016 | Finacial Times** Links between traditional insurers and new players are critical for both. [ View article ](https://www.ft.com/content/db833e5a-6eb1-11e6-a0c9-1365ce54b926) ![Forbes Logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/0828_forbes-logo_650x455.jpg?width=200&height=140&name=0828_forbes-logo_650x455.jpg "Forbes Logo") ### This chatbot speaks 5 languages & wants to make insurance more human **August 02, 2016 | Forbes** SPIXII wants to make your life easy, simple, transparent and more human. Not things you’d usually associate with insurance. [ View article ](https://www.forbes.com/sites/oliversmith/2016/08/02/spixii-chatbot-insurance-speaks-5-languages-wants-to-make-insurance-more-human/?sh=3abcc7d54039) ![robot with outstretched hand](https://www.spixii.com/hubfs/WebAssets/img/Illustrations/CPA2.svg "robot with outstretched hand") ## **Start the conversation** Discuss your business needs with us, and let's share experiences. Explore how Spixii CPA Platform accelerates automation of high-value processes.   [ Contact Us ](https://www.spixii.com/contact-us?hsLang=en-gb) ### **Platform** ### **Regulated Processes** ### **Resources** ### **Company** ### **Connect with us** - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_linkedin.svg)](https://www.linkedin.com/company/spixii) - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_youtube.svg)](https://www.youtube.com/channel/UCiLByQVaMZ0RRm3XYgUTSXg) - [![email white icon](https://www.spixii.com/hubfs/Assets_Mar2018/socials_email.svg)](mailto:info@spixii.com) - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_twitter.svg)](https://twitter.com/spixii_bot) ##### 14 East Bay Lane London, United Kingdom, E15 2GW ##### [Contact Us](https://www.spixii.com/contact-us?hsLang=en-gb) ##### [Privacy policy](https://www.spixii.com/privacy-policy?hsLang=en-gb) --- **What is Spixii?** Spixii is a Conversational Process Automation platform enabling regulated businesses to offer 24/7 self-service, 100% compliant. 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