Claims processes represent the ‘moment of truth’ for insurers and their customers. The same goes with the information related to benefits. Most claims and benefits information are currently discussed by phone. Call centres saturate quickly, especially during surges, creating high operational costs and waiting on hold for customers.
Actual use cases of automation of high-value processes for Claims & Benefits include:
From insurance platforms to RPA providers, Spixii partners with other insurance key technology actors to offer end-to-end digital solutions.
As a pure B2B2C solution, Spixii believes in the value of reconciling customer and business needs. Once live we offer premium hands-on support for 6 weeks accelerating the benefits gained by your business thanks to the Spixii Claims Solutions.