--- title: Expert Chatbots | Spixii description: Offer a unique experience by customising the look and feel of your conversational self-service and aligning it with your brand guidelines --- ![outline_person_white_24dp](https://www.spixii.com/hs-fs/hubfs/outline_person_white_24dp.png?width=17&height=17&name=outline_person_white_24dp.png "outline_person_white_24dp") [**LOG IN** ](https://ue.prod.app.spixii.ai/cxd/web/#/workspace) CONTACT US [**CONTACT US** ](https://www.spixii.com/contact-us?hsLang=en-gb) [**SUBSCRIBE TO NEWSLETTER** ](https://www.spixii.com/subscribe-newsletter?hsLang=en-gb) [**GET WHITE PAPER** ](https://www.spixii.com/white-paper?hsLang=en-gb) [**GET eBOOK** ](https://www.spixii.com/ebook?hsLang=en-gb) [![](https://www.spixii.com/hubfs/Assets_Mar2018/logo_white.svg)](https://www.spixii.com?hsLang=en-gb) [**GET STARTED** ](https://www.spixii.com/get-a-demo?hsLang=en-gb) # **Expert Chatbots** Spixii Expert Chatbots deliver outcomes under 2 minutes. They don't simply reply to questions but solve them. Match them perfectly with your brand guidelines. ![Spixii intelligent chatbot illustration](https://www.spixii.com/hubfs/WebAssets/img/Illustrations/Spixii%20intelligent%20chatbot%20illustration.svg "Spixii intelligent chatbot illustration") ![spixii conversational process automation platform display module](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/CPA%20Platform/spixii%20conversational%20process%20automation%20platform%20display%20module.png?width=900&height=441&name=spixii%20conversational%20process%20automation%20platform%20display%20module.png "spixii conversational process automation platform display module") ## Shape your chatbot experience Spixii Expert Chatbots offer a sleek, white-label interface fully customisable to match your brand guidelines. Built-in optimisation and input validation ensure clean data capture across all devices. ![CPA-function-control2](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-function-control2.svg) #### **Fine-tuning** Customise your chatbot interface with custom colours, avatar, background and messaging speed. ![CPA-display-validation](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-validation.svg) #### **Smart rules** Spixii Expert Chatbots come with embedded smart validation rules to capture clean customer data. ![integration_implementation](https://www.spixii.com/hubfs/WebAssets/img/icons/integration_implementation.svg) #### **Flexible implementation** Available as JavaScript bundles or iframes, Spixii Expert Chatbots are lightweight and easy to integrate. [ Get a Demo ](https://www.spixii.com/get-a-demo?hsLang=en-gb) ![CPA-display-brand](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-brand.svg "CPA-display-brand") ### Make your chatbot experience truly yours Creating a chatbot interface that aligns with your brand guidelines takes just a few clicks, allowing you to customise styling and properties without writing any code.   - Logo and avatar - Font and icons - Colours, background and speed of messages ### Offer the optimal experience for every device Spixii Expert Chatbots are fully responsive across desktop, tablet, and mobile, with built-in small-device optimisation to ensure a seamless experience on every screen.   - Finger-friendly elements (e.g. optimised size of buttons) - Smart mobile keyboard trigger (according to requested input) - Smart content display logic (to avoid unnecessary scrolling) ![CPA-display-responsive](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-responsive.svg "CPA-display-responsive") ![product_chatbot](https://www.spixii.com/hubfs/WebAssets/img/icons/product_chatbot.svg "product_chatbot") ## Start your journey Is your organisation leveraging automation for high-value queries? Start enhancing your customer service operations by enabling 24/7 conversational self-service for key processes. Unlock and demonstrate business value quickly, with minimal effort. [ Discover Spixii Proof of Value ](https://www.spixii.com/proof-of-value?hsLang=en-gb) ![CPA-display-CMS](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-CMS.svg "CPA-display-CMS") ### Allow customers to send media securely In financial services, customers often need to share media, such as photos, for insurance claims to support a fast assessment. Spixii’s Content Management System enables secure, encrypted media exchange and configurable upload logic directly from the CPA Platform. - Mobile-friendly uploads with support for photos, videos  and documents - Configurable rules for file limits, size, and allowed formats - Secure, high-speed storage with encrypted transfer and REST API integration ### Leverage Spixii pre-built UI themes Through the Brand UI Tuner, you can build a conversational interface from scratch using Spixii themes, customise them to match your brand through a dedicated control panel. - Build new interfaces using pre-built Spixii UI themes - Clone and fully customise themes to match brand requirements - Manage all themes centrally via a dedicated control panel   ![CPA-display-templates](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-templates.svg "CPA-display-templates") ![CPA-display-feedback](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-feedback.svg "CPA-display-feedback") ### Capture customer feedback that matters Capture specific customer feedback through fully customisable modules in Spixii Expert Chatbots, enabling both quantitative and qualitative insights across every conversation. - Configure feedback flows in the Conversation Builder, including question type and number - Collect quantitative scores (TNPS, CSAT, or custom rating systems) - Capture verbatim feedback and analyse all insights in the Insights Hub   ## **Communicate with advanced features** ![CPA-display-full-screen](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-full-screen.svg "CPA-display-full-screen") ### Immersive experience Through full-screen capability, the mobile experience is enhanced by optimising available space. It mirrors the experience of common messaging applications. ![CPA-display-speed](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-speed.svg "CPA-display-speed") ### Speed of messages Spixii CPA Platform lets you control chatbot and message speed by setting static or dynamic delays based on message length. ![CPA-display-placeholders](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-display-placeholders.svg "CPA-display-placeholders") ### Informative placeholders In high-transaction processes, capturing accurate data is essential. Informative placeholders guide users with specific prompts to ensure correct input. ![CPA-build-access-control](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA-build-access-control.svg "CPA-build-access-control") ### Multi-factor authentication Spixii Expert Chatbots can perform multi-factor authentication (e.g., verification via email) to align with high-security and compliance standards. [ Get a Demo ](https://www.spixii.com/get-a-demo?hsLang=en-gb) ## **Explore the other Spixii Platform modules** ![CPA icon - Build](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA%20icon%20-%20Build.svg) #### **Conversation Builder** Easily create personal and engaging chatbot conversations in a few clicks through a flexible and intuitive low-code interface [**Find out more →**](https://www.spixii.com/platform/conversation-builder?hsLang=en-gb) ![CPA icon - Connect](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA%20icon%20-%20Connect.svg) #### **Function Manager** Assign logic to your chatbot and connect it with your system leveraging Spixii smart functions or creating your own directly from the platform [**Find out more →**](https://www.spixii.com/platform/function-manager?hsLang=en-gb) ![CPA icon - Measure](https://www.spixii.com/hubfs/WebAssets/img/CPA%20Platform/CPA%20icon%20-%20Measure.svg) #### **Insights Hub** Get data-driven insights over your chatbot performance and acquire customer knowledge through behavioural analysis [**Find out more →**](https://www.spixii.com/platform/insights-hub?hsLang=en-gb) - [![forrester-logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/Press/forrester-logo.png?width=160&name=forrester-logo.png)](https://www.spixii.com/analyst-reports?hsLang=en-gb) - [![Gartner logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/gartner-logo.png?width=160&name=gartner-logo.png)](https://www.spixii.com/analyst-reports?hsLang=en-gb) - [![Celent logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/Celent%20logo.png?width=160&name=Celent%20logo.png)](https://www.spixii.com/analyst-reports?hsLang=en-gb) - [![Cognizant logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/Press/cognizant-logo.png?width=160&name=cognizant-logo.png)](https://www.spixii.com/analyst-reports?hsLang=en-gb) [ Check all industry recognition ](https://www.spixii.com/analyst-reports?hsLang=en-gb) ![robot with outstretched hand](https://www.spixii.com/hubfs/WebAssets/img/Illustrations/CPA2.svg "robot with outstretched hand") ## **Start the conversation** Discuss your business needs with us, and let's share experiences. Explore how Spixii CPA Platform accelerates automation of high-value processes.   [ Contact Us ](https://www.spixii.com/contact-us?hsLang=en-gb) ### **Platform** ### **Regulated Processes** ### **Resources** ### **Company** ### **Connect with us** - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_linkedin.svg)](https://www.linkedin.com/company/spixii) - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_youtube.svg)](https://www.youtube.com/channel/UCiLByQVaMZ0RRm3XYgUTSXg) - [![email white icon](https://www.spixii.com/hubfs/Assets_Mar2018/socials_email.svg)](mailto:info@spixii.com) - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_twitter.svg)](https://twitter.com/spixii_bot) ##### 14 East Bay Lane London, United Kingdom, E15 2GW ##### [Contact Us](https://www.spixii.com/contact-us?hsLang=en-gb) ##### [Privacy policy](https://www.spixii.com/privacy-policy?hsLang=en-gb) --- **What is Spixii?** Spixii is a Conversational Process Automation platform enabling regulated businesses to offer 24/7 self-service, 100% compliant. Focused on high-value processes that can't be automated using web forms or GenAI, Spixii bridges this gap with a unique platform designed with an expert systems approach. Spixii is recognised by Gartner and Forrester and is certified ISO 27 001:2022 for information security and management. --- [![](https://www.spixii.com/hubfs/WebAssets/logo_white.svg)](https://www.spixii.com/?hsLang=en-gb) ###### Copyright Spixii® 2016–2026 All rights reserved.