Why self-serve improves the customer experience

8 min read

Why self-serve improves the customer experience

8 min read

How to unlock self-serve through Conversational Process Automation

8 min read

Customer-first: Exploring the Self-serve technology landscape

5 min read

Capturing Conversations: How to overcome the Insurance Industry’s main challenges

6 min read

The 3 key features any safe insurtech must have

3 min read

3 ways to increase customer engagement in insurance

3 min read

The sweet spot between smooth operations and customer experience

3 min read

Setting the new benchmark for digital customer experience in claims beyond the FNOL

13 min read

The (not too distant) future for insurance

7 min read

Weathering storm and critical events with resilience claims operations

4 min read

2022 White Paper

Discover how to enhance insurance with automation of conversations and processes.

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Discover Conversational Process Automation

CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

Why self-serve improves the customer experience

8 min read   Before any discussion about how insurers can enable true ‘self-serve’ in the insurance industry, it’s imperative to define what it means....

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How to unlock self-serve through Conversational Process Automation

8 min read   To avoid any loss, automation needs to better serve the insurance customer and not become a barrier to communication with the insurance p...

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Customer-first: Exploring the Self-serve technology landscape

5 min read   Like most industries, digital transformation is changing insurance. Journalist, Polly Jean Harrison, writing for the Fintech Times on 5th...

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Capturing Conversations: How to overcome the Insurance Industry’s main challenges

6 min read   Spixii examines how to address the main challenges for insurance businesses to deliver better customer experiences, increased customer lo...

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