Safeguarding the future by increasing insurance business resilience

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Safeguarding the future by increasing insurance business resilience

5 min read Covid-19 has highlighted the importance of business resilience and continuity. Across different industries, many businesses closed because ...

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How insurers can meet the needs of vulnerable customers with CPA and chatbots

6 min read Today, vulnerability is one of the most discussed topics in the insurance industry and one that will demand the most drastic changes for in...

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How Conversational Process Automation and Conversational AI differ

3 min read   Within the domain of automation, chatbots and Conversational AI are becoming more and more familiar terms. Recently, a new player has app...

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How to avoid chatbots' failure with Conversational Process Automation

4 min read If you aren’t already using them, then you would’ve definitely heard of chatbots by now. Along with Artificial Intelligence, they became th...

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