Leading insurers, brokers, reinsurers and agents are working with Spixii to better understand their customers and enhance their digital customer experience.
Delighting through high-delivery standards
From design to development, Spixii analyses current processes with the key departments and deliver new effective solutions. Performance can be easily tracked through Spixii Analytics and Reporting.
Equipped with insurance-specific templates, Spixii Intelligent Chatbots can be deployed in days. For end-to-end automation, integration to legacy systems via the Spixii Connectivity Hub can take a few weeks rather than months. All deliveries can be 100% online.
Spixii conversational robots execute quote & buy, insurance policy management and claims processes. Conversational Process Automation (CPA) gives the scalability and resilience missing to call centres and web live chats. It also keeps the dialogue with the end user which sadly disappears with web-forms. Spixii advanced analytics enable continuous improvement of the customer experience and operational performance.