COVID-19

COVID-19 is transforming the way customers interact with businesses. See how a top-tier health insurer managed to do it under 2 weeks.

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Success stories

Leading insurers, brokers, reinsurers and agents are working with Spixii to better understand their customers and enhance their digital customer experience.

Case studies


How Zurich UK launched Zara, their first claims chatbot, in just 5 weeks

Between February and March 2018, Zurich UK launched a six-week trial period for a sophisticated chatbot programme.

How a global insurance company deployed in 2 weeks a chatbot providing info about Coronavirus

Managing the growing number of customers calls related to Coronavirus and their own personal coverage...

How Bupa trialled the UK's first ever health insurance chatbot to transform digital healthcare.

Bupa selected Spixii for its Bupa Blue Table innovation programme, during which Spixii delivered a fully integrated proof-of-concept, quote-and-buy...

How Zurich International launched Zuri, their customer service chatbot

Zurich International set out on a new mission: improve their online customer experience and assess the appetite of their customers using an insurance...

How Zurich UK scaled its chatbot proposition, tailoring to different customer segments

The response of Zurich UK to a business need that emerged from their first chatbot.

The world-first Quote and Buy travel insurance bot

How we helped a worldwide top-tier insurance company to pilot the first Quote and Buy travel insurance chatbot.

How we delivered a fully integrated travel insurance chatbot

Launching a new fully digital travel insurance experience for Quote & Buy, featuring an intelligent chatbot able to deal with complex and customisable travel insurance products.

How Spixii helped a leading reinsurer to build a proposition of insurance chatbot technology for underwriting.

Building a new proposition of life insurance for underwriting leveraging the flexibility of insurance chatbot technology.

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