Delivering peace of mind to insurance companies and their customers

Start the journey of increased productivity and superior customer experience with conversational processes automation.

Leveraging Spixii expertise in automating insurance processes

The first users of the Spixii platform were insurers looking for expert solutions covering the insurance value chain end-to-end. Built on the Spixii Conversational Process Automation (CPA) platform, conversational processes can be crafted through the Conversation Builder, connected to core insurance systems through the Function Manager, displayed and customised through Expert Chatbots and analysed through the Insights Hub.



Accelerate digitalisation & automation

Improve your processes with structured data and business insights. With robust data and governance, Spixii CPA Platform is agile and can be deployed in days

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Increase operational performance

Increase the top line by automating high-value processes for marketing & sales while reducing the bottom line by automating your policy administration and claims processes

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Capture and deliver superior Cx

Delight your customers with simple and meaningful conversations with your brand, capture their feedback and act on it so that they will become more loyal to your services

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Marketing & Sales high-value processes

Unleashing the power of personal and compliant automated conversations

Spixii Insights Hub will help you identify the critical areas of the sales process through chatbot conversations drop analysis and iterate in short time to maximise conversion and efficiency.

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Policy Administration high-value processes

Delivering superior customer satisfaction level for existing customers

Integrated into insurance policy platforms and CRM via the Function Manager, your conversational processes automatically execute the policy changes your policyholders request through engaging and intuitive chatbot conversations.

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Claims & Benefits high-value processes

Excelling at the "moment of truth"

From the first notification of loss (FNOL) to straight-through processing of claims, your conversational claim process is designed to be always here for your customer and not let down your claims resolution processes in case of surges.

Available for major insurance products








Life & Health

Full-service capabilities

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After creating your business account on the Spixii platform, you can build your conversational process in autonomy or with the help of your one-off professional services

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Compliance & Security

Spixii platform is secure and possesses unique feature to help review and approval for compliance and IT departments

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Data Analytics

The analytics generated by the conversations from your customers are accessible in the reporting dashboard and can be sent by emails automatically on a daily basis

Our solution partners

From core systems to RPA, Spixii partners with the leading technology providers to offer end-to-end digital solutions.

Appian logo

Spixii partnered with Appian to offer insurers an embedded solution that enables straight-through-processing (STP) and no-touch claims automation for P&C, Health and Life insurance.

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Socotra provides open APIs, a product-agnostic data model, and out-of-the-box capabilities to manage the entire policy lifecycle, making insurance innovation faster, easier, and more affordable.

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Blue Prism develops leading Robotic Process Automation software to provide businesses with a more agile virtual workforce. Spixii complements it through the automation of conversations.

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Trusted by top-tier insurance leaders


Customers say


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Easier to deal with on the web than the phone and just as friendly and efficient.


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I'm deaf and struggle on the phone also I have severe anxiety so phone conversations are hard so using this service changed my life


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Quick and easy way to start the claims process. Better than holding on the phone for ages!


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I love the Chat bot, so quick and easy to use - great tool for customers.

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Start the conversation

Discuss your business needs with the Spixii team and discover how the Spixii CPA Platform can accommodate them.