--- title: Compliance & Security | Spixii description: Discover Spixii's data strategy to ensure data protection and compliance with the highly-regulated insurance industry, beyond compliance with IDD to GDPR. --- ![outline_person_white_24dp](https://www.spixii.com/hs-fs/hubfs/outline_person_white_24dp.png?width=17&height=17&name=outline_person_white_24dp.png "outline_person_white_24dp") [**LOG IN** ](https://ue.prod.app.spixii.ai/cxd/web/#/workspace) CONTACT US [**CONTACT US** ](https://www.spixii.com/contact-us?hsLang=en-gb) [**SUBSCRIBE TO NEWSLETTER** ](https://www.spixii.com/subscribe-newsletter?hsLang=en-gb) [**GET WHITE PAPER** ](https://www.spixii.com/white-paper?hsLang=en-gb) [**GET eBOOK** ](https://www.spixii.com/ebook?hsLang=en-gb) [![](https://www.spixii.com/hubfs/Assets_Mar2018/logo_white.svg)](https://www.spixii.com?hsLang=en-gb) [**GET STARTED** ](https://www.spixii.com/get-a-demo?hsLang=en-gb) # **Compliance & Security at Spixii** Spixii's strategy and technology is built specifically for the highly-regulated financial services industry. ## **Data processing overview** ![d-customer-min](https://www.spixii.com/hs-fs/hubfs/d-customer-min.png?width=70&height=70&name=d-customer-min.png "d-customer-min") #### **Individual's data** ![d-encryption (2)](https://www.spixii.com/hs-fs/hubfs/d-encryption%20(2).png?width=30&name=d-encryption%20(2).png) The interaction between the customer and the self-service is safe and secure thanks to an encrypted data structure.  ![d-spixii](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/d-spixii.png?width=91&height=70&name=d-spixii.png "d-spixii") #### **Spixii** ![d-data-processor](https://www.spixii.com/hs-fs/hubfs/d-data-processor.jpg?width=30&name=d-data-processor.jpg) Data processor ![d-audit-data-owner](https://www.spixii.com/hs-fs/hubfs/d-audit-data-owner.jpg?width=30&name=d-audit-data-owner.jpg) Audit data owner ![d-insurance](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/d-insurance.png?width=70&height=70&name=d-insurance.png "d-insurance") #### **Financial Services organisation** ![d-data-collector](https://www.spixii.com/hs-fs/hubfs/d-data-collector.jpg?width=30&name=d-data-collector.jpg) Data collector ![d-personal-data-owner](https://www.spixii.com/hs-fs/hubfs/d-personal-data-owner.jpg?width=30&name=d-personal-data-owner.jpg) Personal data owner ## **State-of-the-art technology for data management** Spixii adopts the FGAC (Fine-Grained Access Control) framework to guarantee security at the granular data level. Each data item has its own access control policy with fully customisable access to it. On top of this, Spixii applies data segregation to secure each client's data in a separate database. ![fgac-illustration](https://www.spixii.com/hubfs/WebAssets/img/Illustrations/fgac-illustration.svg "fgac-illustration") ## **Spixii's data strategies** ![d-data-minimisation](https://www.spixii.com/hubfs/d-data-minimisation.png) #### **Data minimisation** Spixii reduces sensitive data to collect and store to the bare minimum ![d-data-anonymisation](https://www.spixii.com/hubfs/d-data-anonymisation.png) #### **Data anonymisation** All the information collected through Spixii Intelligent Chatbots is unidentifiable to an individual or entity ![d-data-retention](https://www.spixii.com/hubfs/d-data-retention.png) #### **Data retention** Spixii features data policies with deletion of sensitive data with totally flexible timings according to its client needs ## **Spixii certifications** [![NQA ISO 27001 Logo - UKAS](https://www.spixii.com/hs-fs/hubfs/NQA%20ISO%2027001%20Logo%20-%20UKAS.jpg?width=1182&height=887&name=NQA%20ISO%2027001%20Logo%20-%20UKAS.jpg "NQA ISO 27001 Logo - UKAS")](https://www.spixii.com/certifications/iso-27001?hsLang=en-gb) ### Spixii is ISO 27001: 2022 certified ISO 27001 Information Security Management is the most recognised certification for Information Security Management with a key focus on security and data. [ View certification ](https://www.spixii.com/certifications/iso-270012022?hsLang=en-gb) ![ico-logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/ico-logo.png?width=200&height=200&name=ico-logo.png "ico-logo") ### Data protection Spixii's processing of personal data complies with the GDPR and IDD requirements and is in line with the accountability principle. [![badge_cyber](https://www.spixii.com/hubfs/WebAssets/badge_cyber.svg "badge_cyber")](https://www.spixii.com/certifications/cyber-essential-plus/download?hsLang=en-gb) ### High-security standards Our mission is to provide you with a safe, secure service - always. An awareness of data privacy, distribution directives and technical knowledge allow us to operate in the regulated insurance industry. [ View certification ](https://www.spixii.com/certifications/cyber-essential-plus/download?hsLang=en-gb) ![qualys-ssl-labs-logo](https://www.spixii.com/hs-fs/hubfs/WebAssets/img/qualys-ssl-labs-logo.png?width=500&height=81&name=qualys-ssl-labs-logo.png "qualys-ssl-labs-logo") ### Secure encrypted communication Qualys SSL Labs provides deep analysis of the security configuration of web servers on the Internet, specifically the SSL (Secure Sockets Layer) and TLS (Transport Layer Security) configuration. ![robot with outstretched hand](https://www.spixii.com/hubfs/WebAssets/img/Illustrations/CPA2.svg "robot with outstretched hand") ## **Start the conversation** Discuss your business needs with us, and let's share experiences. Explore how Spixii CPA Platform accelerates automation of high-value processes.   [ Contact Us ](https://www.spixii.com/contact-us?hsLang=en-gb) ### **Platform** ### **Regulated Processes** ### **Resources** ### **Company** ### **Connect with us** - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_linkedin.svg)](https://www.linkedin.com/company/spixii) - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_youtube.svg)](https://www.youtube.com/channel/UCiLByQVaMZ0RRm3XYgUTSXg) - [![email white icon](https://www.spixii.com/hubfs/Assets_Mar2018/socials_email.svg)](mailto:info@spixii.com) - [![](https://www.spixii.com/hubfs/Assets_Mar2018/socials_twitter.svg)](https://twitter.com/spixii_bot) ##### 14 East Bay Lane London, United Kingdom, E15 2GW ##### [Contact Us](https://www.spixii.com/contact-us?hsLang=en-gb) ##### [Privacy policy](https://www.spixii.com/privacy-policy?hsLang=en-gb) --- **What is Spixii?** Spixii is a Conversational Process Automation platform enabling regulated businesses to offer 24/7 self-service, 100% compliant. Focused on high-value processes that can't be automated using web forms or GenAI, Spixii bridges this gap with a unique platform designed with an expert systems approach. Spixii is recognised by Gartner and Forrester and is certified ISO 27 001:2022 for information security and management. --- [![](https://www.spixii.com/hubfs/WebAssets/logo_white.svg)](https://www.spixii.com/?hsLang=en-gb) ###### Copyright Spixii® 2016–2026 All rights reserved.