Understanding Expert Systems

4 min read

Access to your own SQL database

2 min read

Why self-serve improves the customer experience

8 min read

How to unlock self-service through Conversational Process Automation

8 min read

Customer-first: Exploring the Self-serve technology landscape

5 min read

Capturing Conversations: How to overcome the Insurance Industry’s main challenges

6 min read

The 3 key features any safe insurtech must have

3 min read

3 ways to increase customer engagement in financial services

3 min read

Setting the new benchmark for digital customer experience in claims beyond the FNOL

13 min read

The (not too distant) future for insurance

7 min read

Weathering storm and critical events with resilient claims operations

4 min read

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CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

Understanding Expert Systems

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Our commitments to sustainability

4 min read Recently, we decided to formalise our commitments to sustainability by joining the memberships of leading programs providing structures and...

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The power of Reactive AI

4 min read Albeit the older form of AI, Reactive AI is one of the four categories of AI and is often considered the most useful for businesses because...

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The most important factors consumers consider when contacting businesses

6 min read In this blog, we will dive into the most important factors consumers consider when contacting businesses. The factors listed below are the ...

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