Why self-serve improves the customer experience

8 min read

Illustration of robot with light beam

Discover Conversational Process Automation

CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

Why self-serve improves the customer experience

8 min read   Before any discussion about how insurers can enable true ‘self-serve’ in the insurance industry, it’s imperative to define what it means....

Read more

How to unlock self-serve through Conversational Process Automation

8 min read   To avoid any loss, automation needs to better serve the insurance customer and not become a barrier to communication with the insurance p...

Read more

Customer-first: Exploring the Self-serve technology landscape

5 min read   Like most industries, digital transformation is changing insurance. Journalist, Polly Jean Harrison, writing for the Fintech Times on 5th...

Read more

Capturing Conversations: How to overcome the Insurance Industry’s main challenges

6 min read   Spixii examines how to address the main challenges for insurance businesses to deliver better customer experiences, increased customer lo...

Read more