Demystifying automation in insurance

4 min read

The destiny of call centres and the future of customer service

6 min read

How Conversational Process Automation is evolving webform transactional processes

5 min read

How to perform an efficient insurance Business Process Review (BPR)

5 min read

The Three Main Data Challenges in the Insurance Industry

4 min read

How to minimise insurance costs with lean business principles

4 min read

Safeguarding the future by increasing insurance business resilience

5 min read

How insurers can meet the needs of vulnerable customers with CPA and chatbots

6 min read

How Conversational Process Automation and Conversational AI differ

3 min read

How to avoid chatbots' failure with Conversational Process Automation

4 min read

CPA + RPA: Enable self-service for customers

2 min read

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Recent Posts

Demystifying automation in insurance

4 min read Since the dawn of insurtech, a wide array of technologies appeared in the market with the aim of improving the way insurance businesses ope...

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What truly makes a chatbot intelligent

4 min read   Since 2016, the masses as a whole have started to become familiar with chatbots. In many industries, including insurance, chatbots are em...

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Generalist or Specialist: Which Chatbot is Right for You?

4 min read   No matter the number of years, one debate still persists in the insurance industry: that of generalist vs specialist software solutions f...

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How to make the most of the automation ecosystem

5 min read   Spixii’s extensive experience in the insurtech space has clearly shown that, for the vast majority of insurance use cases, chatbots alone...

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