3 Expectations Reshaping Insurance in 2026

 

4 min read

Practical Steps for a Net-Zero Economy: A Software Company’s Guide

6 min read

Streamlining Data Processing with CPA and OCR: A Smart Solution for Unstructured Data

 

2 min read

The Growing Adoption of Automation over Offshoring

5 min read

Asynchronous Processes: the Next Automation Frontier

5 min read

Expertise Available via 24/7 Self-Service

6 min read

Why Experts Are Essential for Handling High-Value Customer Queries in Healthcare?

5 min read

Understanding Expert Systems

4 min read

Our commitments to sustainability

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The power of Reactive AI

4 min read

The most important factors consumers consider when contacting businesses

6 min read

2025 White Paper

Discover How To Elevate Customer Service with the Power of Digital Self-Service.

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Discover Conversational Process Automation

CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

3 Expectations Reshaping Insurance in 2026

4 min read Insurance customers in 2026 are more informed, more demanding and less tolerant of friction than ever before. They expect seamless digital ...

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Why IPMI Demand Keeps Rising in 2026 Despite Higher Costs

4 min read International private medical insurance, often referred to as IPMI, is entering 2026 with strong momentum despite a challenging cost enviro...

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Why US Health Premiums Could Double and How to Respond

4 min read Imagine millions of customers waking up to a bill twice as large for the same cover. That possibility is not hypothetical; it is a realisti...

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Winter Crisis Ahead: Why Healthcare Must Get Smarter, Not Bigger

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