Serve more customers by transforming well-defined recurring queries that require manual effort into 24/7 powerful self-serve
Open up to significant savings by embracing conversational process automation of high-value processes
Raise the standard of your customer support with 24/7/365 available self-serve delivering outcome in less than 3 minutes on average
Deliver your high-value services at any time without interruption using conversational process automation which will also increase the resilience of customer service operations
Instantly solve online high-value queries by integrating your business process into your core systems using the Function Manager
Take the opportunity to ask your customers if they need anything else such as an update on available products and showcase current promotions
Allow your customers to authenticate into your systems rapidly and securely directly from the chatbot that will send them a digit code via email
Enable your customers to retrieve policy information and updating changes to their account securirly using a true self-serve eliminating, in most cases, the need for manual intervention
Measure your customer satisfaction rate using CSAT, TNPS or CES and gather feedback to understand how to improve your journeys and product offering
An end-to-end solution enabling insurance customers to ask about the billing of their policy in a personal, secure, immediate, and 24/7/365 available channel.
Spixii Intelligent Chatbots allow queries to the insurer’s policy system within a Blue Prism Digital Worker’s defined workflow and easily displays all the information straight into the conversation.
