Deliver superior online experience 24/7 available leveraging your business knowledge and product-specific expertise
By refining your business logic, make your conversational process more capable of delivering several high-value processes
Analyse data from the reporting dashboard and conversational analytics to keep delighting your customers
You can rely on expert chatbots to offer a simple, personal and intuitive way for your customers to interact and input their information to gain access to your products.
Implement your business logic and connect your conversational process to your core system to provide your customers with instant quotes and possible add-ons
Provide bindable quotes and maintain high customer satisfaction and business performance until the payment by offering a seamless end-to-end conversational experience
Better align with customer expectations by optimising the interface according to the device they are using
Collect more accurate customer details by introducing specific validation rules for email, postcode, telephone number etc.
Measure your customer satisfaction rate using CSAT, TNPS or CES and gather feedback to understand how to improve your solution
An end-to-end solution enabling insurance customers to obtain quick quotes through fully automated chatbot conversations.
Spixii Intelligent Chatbots allow to trigger the underwriting process within a Blue Prism Digital Worker’s defined workflow and display insurance policy quotes with the possibility to buy them straight within the same conversation.
