Illustration of robot with light beam

Discover Conversational Process Automation

CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.

Recent Posts

The Challenge of High-Value Out-of-Hours Requests in Regulated Sectors

4 min read In today’s fast-paced, always-on world, customers expect businesses to be accessible around the clock. This demand is particularly high in ...

Read more

AWS Outage Highlights Risks for Regulated Industries Relying on Cloud

4 min read On 20 October 2025, AWS (Amazon Web Services) experienced a major service outage that impacted businesses and consumers worldwide. For hour...

Read more

The Ideal Self-Service Approach for Regulated Industries

4 min read Self-service is no longer a nice-to-have; it has become a cornerstone of customer engagement. From insurance claims to banking queries, cus...

Read more

Analysing AI Conversations: The Hidden Risk for Regulated Firms

6 min read Conversational AI has become one of the most talked-about innovations in recent years. Generative AI (Gen AI) have transformed how people t...

Read more