CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.
4 min read Insurance customers in 2026 are more informed, more demanding and less tolerant of friction than ever before. They expect seamless digital ...
4 min read International private medical insurance, often referred to as IPMI, is entering 2026 with strong momentum despite a challenging cost enviro...
4 min read Imagine millions of customers waking up to a bill twice as large for the same cover. That possibility is not hypothetical; it is a realisti...
4 min read As temperatures drop, healthcare systems brace for what has become an annual crisis: winter pressure. The NHS, already stretched by rising ...
