CPA allows end-to-end processing through chatbots and leverages advanced analytics to continuously improve both the underlying process and the conversation with the end-user.
6 min read The hype around Conversational AI and Generative AI (Gen AI) is impossible to ignore. From drafting human-like responses to simulating empa...
6 min read In the digital transformation era, online web forms have become the default mechanism for collecting customer data. They’re simple, quick t...
6 min read When we face a serious health concern, we don’t just walk into the nearest clinic and hope for the best. We seek out a specialist, someone ...
6 min read In today’s digital-first economy, the resilience and security of information systems are essential to business continuity, customer trust, ...
