Start the journey of superior customer experience with resilient and scalable conversational processes applied to your insurance department.
The Spixii Insurance Suite is made up of expert solutions covering the insurance value chain end-to-end. Built on the Spixii Conversational Process Automation (CPA) platform, conversational processes can be crafted through the Conversation Builder, connected to core insurance systems through the Function Manager, displayed and customised through Intelligent Chatbots and analysed through the Insights Hub.
Spixii Insights Hub will help you identify the critical areas of the sales process through chatbot conversation drop analysis and iterate in short timings to maximise conversion and efficiency.
Embedded into insurance policy platforms and CRM via the Function Manager, the Spixii Policy Administration solution automatically executes the policy changes requested by your policyholders through engaging chatbot conversations.
From the first notification of loss (FNOL) to straight-through processing of claims, the Spixii Claim solution is designed to be always here for your customer and not let down your claims resolution processes in case of surges.
People seek reassurance in conversation and end up phoning call centres to express what they want to do driving operational costs, especially for simple queries. Design to solve exactly this problem, Spixii Customer Service provides the reassurance in automated conversation directly from your website.
From insurance platforms to RPA providers, Spixii partners with other insurance key technology actors to offer end-to-end digital solutions.