Start the journey of superior customer experience with resilient and scalable conversational processes applied to your insurance department.
The Spixii Insurance Suite is made up of expert solutions covering the insurance value chain end-to-end. Built on the Spixii Conversational Process Automation (CPA) platform, conversational processes can be crafted through the Conversation Builder, connected to core insurance systems through the Function Manager, displayed and customised through Intelligent Chatbots and analysed through the Insights Hub.
Increase revenue and customer satisfaction by offering the most comprehensive, flexible and personal customer journey for non-advised yet guided insurance sale
Bring in conversational process automation by providing your customers with self-serve capabilities from renewals, mid-term adjustments and premium collection
Award-winning solution, Spixii Claim provide an immediate response to your customers 24/7/365, straight-through processing capabilities and ability for your processes to absorb surges
The Spixii Customer Service is a modular solution designed to reduce the number of incoming queries for your call centres by completing your customer's queries online directly
Improve your processes with structured data and business insights. With robust data and governance, Spixii CPA Platform is agile and can be deployed in days
Increase conversion rate and policy value sales thanks to Spixii Quote & Buy while saving time and expenses with Spixii Claims, Customer Service and Policy Administration
Delight your customers with simple and meaningful conversations with your brand, they will become more loyal to your services
Spixii Insights Hub will help you identify the critical areas of the sales process through chatbot conversation drop analysis and iterate in short timings to maximise conversion and efficiency.
Embedded into insurance policy platforms and CRM via the Function Manager, the Spixii Policy Administration solution automatically executes the policy changes requested by your policyholders through engaging chatbot conversations.
From the first notification of loss (FNOL) to straight-through processing of claims, the Spixii Claim solution is designed to be always here for your customer and not let down your claims resolution processes in case of surges.
People seek reassurance in conversation and end up phoning call centres to express what they want to do driving operational costs, especially for simple queries. Design to solve exactly this problem, Spixii Customer Service provides the reassurance in automated conversation directly from your website.
Spixii works with the necessary departments to understand the current processes and how they can be augmented with the Spixii solutions
Spixii delivers solutions with enterprise-grade security standards with short implementation times
Spixii's monthly reporting feature provides fresh insights on customer feedback and their behaviour to help you better engage with your customers
From insurance platforms to RPA providers, Spixii partners with other insurance key technology actors to offer end-to-end digital solutions.
Spixii partnered with Appian to offer insurers an embedded solution that enables straight-through-processing (STP) and no-touch claims automation for P&C, Health and Life insurance.
Socotra provides open APIs, a product-agnostic data model, and out-of-the-box capabilities to manage the entire policy lifecycle, making insurance innovation faster, easier, and more affordable.
Blue Prism develops leading Robotic Process Automation software to provide businesses with a more agile virtual workforce. Spixii complements it through the automation of conversations.