Delivering peace of mind to insurance companies and their customers

Partnering with Spixii not only makes your customer's user journey easier but also allows you to make informed decisions based on the Spixii actionable insights.

 

Spixii distribution services

Moving from a static web form to a dynamic automated service

Spixii enables personalised quotes for customers with relevant information at each stage of the process. Spixii insights will help insurers highlighting critical areas of the process to improve and iterate in short timings.

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Spixii customer service solutions

Delivering instant customer care by automating recurring tasks

Spixii insurance chatbots are built for a continuous 24/7/365 critical service availability while handling requests quickly and efficiently. When routine tasks are fully automated, costs are reduced by 50 to 75%.

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Spixii claims solutions

Match immediate customer expectations while solving the problem of the surging calls

From the First Notification of Loss (FNOL) to Straight Through Processing (STP), Spixii enhances both customers and claim handlers experience. Spixii insurance chatbots add a personal touch to the conversation with customers and increase the efficiency of back offices. Scale insurance services at a fraction of the cost.

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Spixii capabilities

Design

Spixii works with the necessary departments to understand the current processes and how they can be augmented with the Spixii solutions

Development

Spixii delivers solutions with enterprise-grade security standards with short implementation times. 

Data Analysis

Spixii's monthly reporting feature provides fresh insights on customer feedback and their behaviour to help you better engage with your customers

Customers say



 

Easier to deal with on the web than the phone and just as friendly and efficient.



 

I'm deaf and struggle on the phone also I have severe anxiety so phone conversations are hard so using this service changed my life



 

Quick and easy way to start the claims process. Better than holding on the phone for ages!



 

I love the Chat bot, so quick and easy to use - great tool for customers.

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