Conversational self-services are the most intuitive way for humans to communicate their needs for high-value requests concerning their insurance products. The Spixii and Swisscom partnership enables companies operating in regulated industries to enhance their operations and customer satisfaction by leveraging robust technology and expertise tailored to the Swiss market.
In 2024, Spixii participated in the Kickstart innovation program, in which Swisscom served as a corporate sponsor. The collaboration between Spixii and Swisscom emerged from the complementarity of the two companies.
As mentioned Swisscom: "A company that is familiar with the latest innovations can use that knowledge to obtain competitive advantages. However, advancing digitalisation and the individual nature of customer requirements demand a deep understanding as well as specialist knowledge in various IT disciplines. No provider can specialise in every field, which is why we rely on an extensive partner ecosystem."
At Spixii, we are humbled that a business the size of Swisscom keeps its doors open for strategic partnerships and recognises the uniqueness and competitive advantage that an expert software provider can bring to their business customers.
We are delighted to explore synergies and combine our expertise to bring the best solution to the regulated business from the the banking and financial sector.
Swisscom B2B Customers is the leading company in Switzerland focusing on addressing the ICT needs of the biggest companies and organisations. Swisscom opens the potential of digital transformation for its partners and customers. The core competencies of Swisscom B2B Customers include integrated communication solutions, IT infrastructure and cloud services, workplace solutions, SAP services and extensive outsourcing solutions, particularly for the banking and financial sector.
Spixii is an expert software provider with a unique platform design that exclusively automates high-value requests using conversational self-service. With compliance features, 100% accuracy, and repeatability, along with an extensive track record, Spixii offers a competitive advantage to businesses looking to do more with the same level of resources by boosting their operations and improving customer satisfaction by providing decision outcomes within 2 minutes.
Working with new businesses can be daunting, which is why having Swisscom as partners working alongside and maintaining the contractual relationship with the company makes the collaboration easier and implementation faster, with a high chance of success for all parties involved.
Swisscom
Renaud Million, Chief Executive Officer at Spixii
Download the one-pager brief with all the solution details summarised in a single page.
Swisscom is the leading ICT company in Switzerland and, with Fastweb + Vodafone, the strong #2 in the Italian market. The company offers mobile, Internet and TV, as well as comprehensive IT and digital services to private and business customers. Swisscom is the most sustainable telecommunications company in the world and is 51% owned by the Swiss Confederation. To learn more, visit Swisscom.
