Deliver your vision

Automate and personalise your product discovery, customer care and claims with the SPIXII framework.

Designed to deliver your vision, SPIXII helps make insurance simple to your customers, accessible and personal.

Our services

We onboard our clients' team for new projects with the Discovery and then deliver it during the Go-to-market. Discovery can happen on a standalone basis to gain maturity on insurance chatbots technology and how to implement them. Successful Go-to-market evolves into on-going Partnership allowing our clients to grasp opportunities at a fast pace.

 

Discovery

Aligning people, functions and strategy

The SPIXII Discovery is designed to lift the lid off insurance chatbot technology, provide you with a project plan and aspirational roadmap in the near-term and a well-defined path with clear parameters for success. We will scope the size of your opportunity, gather requirements, understand constraints and provide training on the SPIXII framework to make change happen.

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Go-to-market

Bring your chatbot from Lab to Live

The SPIXII Go-to-market delivers customer-facing insurance chatbots with potential integration with your systems. It includes the SPIXII Discovery, a build phase and a trial period with clear entry and exit criteria. SPIXII Go-to-market helps our client to strengthen their business case and understand their customers as well as winning industry awards.

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Partnership

Receive ongoing support from a team dedicated to your success

Insurance chatbot conversations are one step towards making insurance accessible. As a partner, we are here to help you not only grow but achieve performance with ongoing maintenance, technical support and continuous optimisation based on advanced behavioural analytics.

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Business cases and results

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Quote & Buy

Provide your customers with a smart and engaging experience in quoting and buying insurance products.

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Claims

Enhance customer loyalty, offer a 24/7/365 service while reducing your operational costs.

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Customer Service

Better connect with your customers and enhance a proactive dialogue around their needs.

+ 30%

Improvement on
conversion rate

+ 75%

Net Promoting
Score

+ 90%

Quicker product
change cycle

Technology to meet your security standards

Full-service

SPIXII's core product is built in-house: no third party is involved. Data collected in SPIXII can be shared with safe external and trusted providers through the SPIXII Gateway.

Light implementation

We listen to your requirements and propose solutions according to your needs. We offer multiple options of implementation for our front-end solution: from the lighter iframe solution to other (e.g. plugin, API)

Stateless architecture

We base our system on the most reliable, scalable and secure architecture to create a stable and safe bridge between customers and your legacy system. All personal data are flowing straight to the protected central vault.

High-level security

Among the implementation of the highest security standard in the finance industry, we maintain our technology security with monitoring platforms, automated alerting systems and frequent penetration tests. On top of this, we apply a further security level on the customer data vault, provided by Oracle Database technology.

Scalable technology

As an Amazon Web Service Advanced Technology Partner, our scalable and secure cloud-based solution will grow with you.

High-security standards

We provide our clients with safe and secure services. We train our staff on data privacy, insurance regulation and technical knowledge enabling to operate and be recognised in the regulated insurance industry.