Continuously improve the conversion rates of your quote & buy process through a lean process and at a lower cost base
Provide instant quotes and handle payments securely by integrating the chatbot in your existing process through connection with core systems
Through the Insights Hub, enrich the knowledge base of your customers to refine and sharpen the uniqueness of your proposition
Benefit on the Intelligent Chatbots simple and engaging interface to capture and validate the relevant information from the prospects and provide personal product selection
Leverage the Function Manager to connect the chatbot with your core system to provide your customers with a instant quotes and allow them to customise their coverage via add-ons
Maintain a high customer satisfaction and business performance from the quote until the payment by offering a seemless end-to-end conversational experience
Better align with customer expectations by optimising the interface according to the device they are using
Collect more accurate customer details by introducing specific validation rules for email, postcode, telephone number etc.
Measure your customer satisfaction rate using CSAT, TNPS or CES and gather feedback to understand how to improve your solution
An end-to-end solution enabling insurance customers to obtain quick quotes through fully automated chatbot conversations.
Spixii Intelligent Chatbots allow to trigger the underwriting process within a Blue Prism Digital Worker’s defined workflow and display insurance policy quotes with the possibility to buy them straight within the same conversation.
