Spixii Insurance Policy Administration Solution

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Why automation for Policy Administration?

Touchpoints during the life of the policy are needed when a change or adjustment is required. They represent a huge potential for giving value to the customers by automating their queries in a self-serve fashion and while creating cross-sell opportunities.

Spixii Policy Administration

Spixii Policy Administration allows businesses to free staff from recurring admin tasks by digitalising and automating them. The common workflow will be for mid-term adjustments and renewal which can be completed directly by customers in their own time.



Boost revenue

Spixii Intelligent Chatbots focus on existing clients for common tasks so you can free time to cross-sell and acquire new clients


Reduce operation costs

Open up to significant savings by embracing chatbot automation of simple tasks


Increase customer retention

Raise the standard of your customer support with 24/7/365 available chatbots


See it in action

Request a demo with our sales team to get the solution overview. 

Evolving to automated processes



7/24/365 available, augment your services via the Spixii Intelligent Chatbots which will assist your customers for the specific queries related to their policy such as change of address or renewal)



Instantly solve online the more advanced customer queries by linking the Spixii Intelligent Chatbots to your core system through the Function Manager



Take the opportunity to ask your customers if they need anything else such as an update on available products and showcase current promotions

Available for major insurance products









Top features


User authentication

Allow your customer to authenticate into your systems in a rapid and secure way straight from the chatbot


Lean updates

Spixii Intelligent Chatbots will bridge information between your core system and your customer, retrieving policy information and updating changes in the database

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Customer experience module

Measure your customer satisfaction rate using CSAT, TNPS or CES and gather feedback to understand how to improve your solution

Embracing Conversational Process Automation (CPA)

Spixii CPA leverages insurance process expertise lacking by generic chatbot providers to improve customer-facing interactions and complete insurance companies’ automation platforms (e.g. RPAs).

Explore our end-to-end joint solutions

Our solution partners

From insurance platforms to RPA providers, Spixii partners with other insurance key technology actors to offer end-to-end digital solutions.

Appian logo

Spixii partnered with Appian to offer insurers an embedded solution that enables straight-through-processing (STP) and no-touch claims automation for P&C, Health and Life insurance.

Find out more →


Socotra provides open APIs, a product-agnostic data model, and out-of-the-box capabilities to manage the entire policy lifecycle, making insurance innovation faster, easier, and more affordable.

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Blue Prism develops leading Robotic Process Automation software to provide businesses with a more agile virtual workforce. Spixii complements it through the automation of conversations.

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Trusted by top-tier insurance leaders


How to implement Spixii Policy Administration

As a pure B2B2C solution, Spixii believes in the value of reconciling customer and business needs. Once live we offer premium hands-on support for 6 weeks accelerating the benefits gained by your business thanks to the Spixii Policy Administration Solutions.

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Start a conversation

Discuss with Spixii team about your business needs and discover how Spixii CPA Platform can accommodate them.