Touchpoints during the life of the policy are needed when a change or adjustment is required. They represent a huge potential for giving value to the customers by automating their queries in a self-serve fashion and while creating cross-sell opportunities.
Spixii Policy Administration allows businesses to free staff from recurring admin tasks by digitalising and automating them. The common workflow will be for mid-term adjustments and renewal which can be completed directly by customers in their own time.
Spixii Intelligent Chatbots focus on existing clients for common tasks so you can free time to cross-sell and acquire new clients
Open up to significant savings by embracing chatbot automation of simple tasks
Raise the standard of your customer support with 24/7/365 available chatbots
Request a demo with our sales team to get the solution overview.
7/24/365 available, augment your services via the Spixii Intelligent Chatbots which will assist your customers for the specific queries related to their policy such as change of address or renewal)
Instantly solve online the more advanced customer queries by linking the Spixii Intelligent Chatbots to your core system through the Function Manager
Take the opportunity to ask your customers if they need anything else such as an update on available products and showcase current promotions
Allow your customer to authenticate into your systems in a rapid and secure way straight from the chatbot
Spixii Intelligent Chatbots will bridge information between your core system and your customer, retrieving policy information and updating changes in the database
Measure your customer satisfaction rate using CSAT, TNPS or CES and gather feedback to understand how to improve your solution
An end-to-end solution enabling insurance customers to ask about the billing of their policy in a personal, secure, immediate, and 24/7/365 available channel.
Spixii Intelligent Chatbots allow queries to the insurer’s policy system within a Blue Prism Digital Worker’s defined workflow and easily displays all the information straight into the conversation.
From insurance platforms to RPA providers, Spixii partners with other insurance key technology actors to offer end-to-end digital solutions.
Spixii partnered with Appian to offer insurers an embedded solution that enables straight-through-processing (STP) and no-touch claims automation for P&C, Health and Life insurance.
Socotra provides open APIs, a product-agnostic data model, and out-of-the-box capabilities to manage the entire policy lifecycle, making insurance innovation faster, easier, and more affordable.
Blue Prism develops leading Robotic Process Automation software to provide businesses with a more agile virtual workforce. Spixii complements it through the automation of conversations.
As a pure B2B2C solution, Spixii believes in the value of reconciling customer and business needs. Once live we offer premium hands-on support for 6 weeks accelerating the benefits gained by your business thanks to the Spixii Policy Administration Solutions.