Spixii Intelligent Chatbots focus on existing clients for common tasks so you can free time to cross-sell and acquire new clients
Open up to significant savings by embracing chatbot automation of simple tasks
Raise the standard of your customer support with 24/7/365 available chatbots
7/24/365 available, augment your services via the Spixii Intelligent Chatbots which will assist your customers for the specific queries related to their policy such as change of address or renewal)
Instantly solve online the more advanced customer queries by linking the Spixii Intelligent Chatbots to your core system through the Function Manager
Take the opportunity to ask your customers if they need anything else such as an update on available products and showcase current promotions
Allow your customer to authenticate into your systems in a rapid and secure way straight from the chatbot
Spixii Intelligent Chatbots will bridge information between your core system and your customer, retrieving policy information and updating changes in the database
Measure your customer satisfaction rate using CSAT, TNPS or CES and gather feedback to understand how to improve your solution
An end-to-end solution enabling insurance customers to ask about the billing of their policy in a personal, secure, immediate, and 24/7/365 available channel.
Spixii Intelligent Chatbots allow queries to the insurer’s policy system within a Blue Prism Digital Worker’s defined workflow and easily displays all the information straight into the conversation.
