Featured Industry Reports

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The Forrester Tech Tide: Digital Claims Management

Sixteen Technologies Underpin Claims Management.

The Future of Chatbots in Insurance

The key elements for insurers to successfully streamline the customer experience, reap cost savings and shift processes from reactive to proactive.

The Chatbots in Insurance Playbook

Case studies on how three insurers are using chatbots to boost customer acquisition, slash claims processing times, and increase staff productivity.

Quarterly InsurTech Briefing Q4 2019

The role and value of contemporary technology in the claims and settlement arena — where (re)insurers demonstrate their true calling.

The Rise of InsurTech

How young startups and a mature industry can bring out the best in one another.

Born To Chat

Tips And Tricks From Early Chatbot Entrepreneurs.

Top 12 Benefits of Chatbots in 2020: The Ultimate Guide

The most comprehensive list of chatbot benefits, with review of all surveys and reports on chatbot benefits from chatbot vendors, agencies and consultancies.

Case Study

How Zurich UK worked with a chatbot solutions provider to boost its digital user experience and improve customer satisfaction.

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