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Data compliance at Spixii

Spixii's strategy and technology is built specifically for the highly-regulated insurance industry.

Data processing overview

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Customer

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The interaction between the customer and the chatbot is safe and secure thanks to an encrypted data structure. 

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Spixii

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Data processor


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Audit data owner

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Insurance company

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Data collector


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Personal data owner

Best technology to accommodate data

Spixii adopts a FGAC (Fine-Grained Access Control) framework to guarantee security at granular data level. Each data item has its own access control policy with fully customisable access to it. On top of this, Spixii applies data segregation to secure each client's data in a separate database.

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Data strategies

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Data minimisation

Spixii reduces sensitive data to collect and store to the bare minimum

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Data anonymisation

All the information collected through Spixii Intelligent Chatbots is unidentifiable to an individual or entity

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Data retention

Spixii features data policies with deletion of sensitive data with totally flexible timings according to its client needs

Spixii certifications

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Spixii is ISO certified

ISO 27001 Information Security Management is the most recognised certification for Information Security Management with a key focus on security and data.

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Data protection

Spixii's processing of personal data complies with the GDPR and IDD requirements and is in line with the accountability principle.

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High-security standards

Our mission is to provide you with a safe, secure service - always. An awareness of data privacy, distribution directives and technical knowledge allow us to operate in the regulated insurance industry.

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Secure encrypted communication

Qualys SSL Labs provides deep analysis of the security configuration of web servers on the Internet, specifically the SSL (Secure Sockets Layer) and TLS (Transport Layer Security) configuration.

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Discuss with Spixii team about your business needs and discover how Spixii CPA Platform can accommodate them.

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What is Spixii?
Spixii is a Conversational Process Automation platform enabling businesses to offer 24/7 self-serve to their customers. Combining expert chatbots, business processes and integration to systems, businesses benefit from a reduced number of inbound calls and improved productivity and resilience of their operations. Spixii is recognised among the “Cool Vendors in Insurance” by Gartner and certified ISO 27 001 for information security.
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