Receive digestible reports uncovering customer behavior insights and supporting you to identify the most recurring customer feedback themes. Leverage Spixii expertise with the option of receiving additional suggestions on how to improve your chatbots and the processes performance.
Share insights about your customer to the various functions of your organisation fostering a customer-centric approach
Enrich the knowledge base of your customers to offer personal experiences and refine the uniqueness of your proposition
By reviewing Spixii Business Insights, approve changes to be rapidly deployed and analyse their impact in the next report
Receive multiple reports tailored to the relevant business unit detailing your service performance
Beyond direct customer feedback, discover unspoken details related to their experience
By continuously analysing the data collected, Spixii suggests improvements to better engage with your customers
Spixii crafted its strategy and technology around the highly-regulated insurance industry. Beyond compliance with GDPR and IDD, Spixii applies further encryption and data strategies to ensure data protection at bank-level security standards.
John Moore, Bupa Customer Lab
Tim Richards, Zurich
John Cusano, Accenture
James Oughton, Bupa Customer Lab