CONTACT US

CONTACT US

SUBSCRIBE TO NEWSLETTER

GET WHITE PAPER

GET STARTED

Spixii Advanced Analytics

By providing structured data and customer feedback collected through Spixii Intelligent Chatbots, Spixii’s Advanced Analytics can be exported as raw data or into a dedicated dashboard to empower your business to make informed decisions based on real customer behaviour and feedback.

Benefits
icon of light bulb

Collect actionable insights

Collect more customer feedback on your processes. More than 50% of users leave feedback when using Spixii Intelligent Chatbots

icon of 3 people

Increase customer retention

Enrich the knowledge base of your customers to offer personal experiences and refine the uniqueness of your proposition

icon of infinite symbol

Enable continuous improvement

Analyse when users are getting stuck and dropping off the conversations to find out the next improvement

Features
Analytics report with charts
icon of cloud with arrows

Tailor access to data

From raw data to dedicated dashboards, Spixii Advanced Analytics module is adaptable to your business need

icon of shield with tick

Secure data strategy

Through data minimisation and anonymisation, Spixii Advanced Analytics create insights in a compliant way

icon of crystalball

Predictive analytics

Leveraging Spixii’s machine learning capabilities, focusing on real customer historical and transactional data, identify risks and opportunities related to your business

data protection with GDPR and IDD logo

Spixii is fully compliant

Spixii crafted its strategy and technology around the highly-regulated insurance industry. Beyond compliance with GDPR and IDD, Spixii applies further encryption and data strategies to ensure data protection at bank-level security standards.

Clients say



 

Headshot of John Moore

The work that we have been doing with Spixii has given us some real insight into what innovative technologies can bring to insurance. The chance to make the process of buying and utilising insurance products easier could make their experience far better


John Moore, Bupa Customer Lab



 

Headshot of Tim Richards

Spixii's iterative approach helped us hit the ground running and allowed a solid foundation to scale-up. They shone through a different way of thinking


Tim Richards, Zurich



 

Headshot of John Cusano

Spixii learns from its customer interactions and is able to offer personalised insurance products in real-time. Spixii’s interactions are friendly and conversational, making for a customer experience that is convenient and even pleasant


John Cusano, Accenture



 

Headshot placeholder with man silhouette

The Spixii team made my life easier. The auditable, structured chatbot technology met our compliance and legal requirements during the trial, and has been straightforward to integrate


James Oughton, Bupa Customer Lab

Start a conversation

Talk to Spixii bot to enquire about Spixii insurance solutions.
Call to action with Spixii chatbot conversation

Platform

Insurance Solutions

Resources

Company
What is Spixii?
Spixii conversational robots execute quote & buy, insurance policy management and claims processes. Conversational Process Automation (CPA) gives the scalability and resilience missing to call centres and web live chats. It also keeps the dialogue with the end user which sadly disappears with web-forms. Spixii advanced analytics enable continuous improvement of the customer experience and operational performance.
spixii logo
Copyright Spixii® 2016–2021 All rights reserved.