Claims represent the ‘moment of truth’ for insurers and their customers. Most claims are currently notified by phone. This channel is saturated quickly, increasing operational costs plus time waiting on hold for customers.
Starting at the First Notification of Loss (FNOL) up to the complete claims settlement, SPIXII claims solutions are based on AWS cloud technology and include a 24/7 insurance chatbot scaling the claims process while improving customer satisfaction.
As a pure B2B2C solution, SPIXII believes in the value of reconciling customer and business needs. Our free trial and partnership are designed to gather both your business and customer requirements and make constant iterations based on the feedback coming from the two parties.